海底捞 Haidilao Hot Pot - Downtown East

Amazing experience, staffs were friendly and helpful. Fuss free transaction.

Fantastics and good service the food is nice and fresh

2nd visit to Haidilao. As it was a weekend, waiting time took abit longer as it was crowded. The food was fresh and the server was polite and pleasant.

Haidilao never disappoints us , quality food and service is just nice .

We had to wait almost 1h to go in for our meal

Food and service was great, glad that we didn’t have to wait long.

Sizzling hot pots, impeccable service, flavorful broth, unforgettable dining experience.

Very good. Service is tip top as usual. One of my favourite places to go

Restaurant is clean and service is good. Will definitely come back again

First visit to 海底捞, was amazed by the service. Value for money it is. Had the premium set, Wagyu was pretty good

Was a lovely evening. Thank you. Will come back again.

Service and food was good, but restaurant was noisy and filled with screams.

Good food, waiting time was ok, must come earlier to not wait

"I had the pleasure of dining at Haidilao in Downtown East today evening and it was truly an exceptional experience! From the moment we walked in, the warm and inviting atmosphere drew us in. Our server, was attentive, friendly, and knowledgeable, making excellent recommendations throughout the evening. Well done 👏

Always great, but service staff not as attentive as it was a crowded Sunday!

We visited this outlet twice and both times left us feeling amazing. The first time the kids received a camera toy and the manager carried my kid to watch the chinese performance. This time we were with our friends and the kids enjoy the noodle performance very much.

The restaurant allows us in quickly and makes sure we get seated. Also pay attention to us to make sure that there’s someone serving us

The soup based is nice! The shrimp paste is a must order and the staff is always friendly!

Very nice got show got dance , food very fresh unlimited snack

The service was good. Got 科目三dance and 变脸show. Very entertaining.

Expensive and short of servers but still not bad will go again

Not bad but food is expensive and servers could be more attentive

Best hotpot in Singapore! Great food with great service, worth the money.

Service seems not as good as previous visit. Had to ask for basic things like utensils

not bad. the kids love to watch the "dancing noodle"

Enjoy our dinner there. Good service and good food. No waiting time.

Hai Di Lao never fails to satisfy your hotpot cravings. Great food, great service.

Wonderful experience and best outlet in the East! Attentive servers and exciting performances by the staff! Quality of dishes is always consistent, you will always leave the restaurant feeling full and satisfied

have a very good experience. will be there again ☺️

Great staff service. They were all really friendly and helpful.

Very nice service. Food was excellent too. Visited many times without disappointment. Will surely go again when craving for mala 😌

Awesome customer service as always. Love the hospitality and great food!

We spend 1kplus on the bill hdl staff didn't even give us hdl t-bits.

foods are great with excellent service... pricy and seem to lack something compared to previous visits

Happy with the service and good . Will come again

My frequent hotpot dining place, 2nd visit to this outlet, service is better than my 1st visit. Food is also nice.

Attentive staff, fast service and food quality is great as usual. Celebrated a birthday and they arranged a private room facing Wild Wild Wet. Was a wonderful experience 😊

Nice,staff good service fast not waiting long like other place

The condiment counter variety are so much lesser than before and only 1 counter is open thus resulting in longer waiting time to queue for the condiment

Reservation platform on Quandoo was easy to use and navigate. Food and service at Haidilao was great

As expected, really good service, good food, good atmosphere. Enjoyed myself at every HDL, not just this outlet!!

The staff at Haidilao is very attentive and friendly. Would visit them again!

Repeated customer. We were seated is less than 3mins with the booking. Service is consistent.

Favourite hotpot place! A must go especially during raining season!

Discover a culinary gem here. From classic broths to innovative flavors, the hotpot selection caters to all tastes. Fresh ingredients, expertly prepared, promise a symphony of flavors in every bite. Impeccable service adds to the experience, making it perfect for any occasion. Whether gathering with friends or enjoying a cozy meal for two, HDL delivers a memorable dining adventure. Don't miss out on the magic – reserve your table today and indulge in the ultimate hotpot experience.

Return customer, good food and service as usual. No major issues.

Great service and food. Staff were helpful. Always meeting their standards.

Great place for celebrations with family. Definitely will come back again

very good experience and they are very friendly. They are professional

Excellent service as expected. Food was fresh and variety was great. Good experience.