海底捞 Haidilao Hot Pot - Royal Square Novena

excellent staff that pay attention to the customer that reason on the app booking requires immediate sitting

Service was good. Went during Christmas and got a gift :D

My family and kids were blown away by the service and attentiveness. Great as always

Able to enter immediately which is great. Easier to book now to enjoy steamboat with my family. Yay

Service was relatively prompt and attentive despite the shop being quite full. Food is consistently good.

Food was good as usual, but service can be improved

As always excellent service from the crews! Guided us to the waiting area and provided drinks and snacks as well :)

love it. great food awesome service one of my fave outlets

nice ambience, good service and great food. fuss free and easy reservation.

Service was as good as usual. Luckily the q wasn’t that long..

Other than the long wait, food and service was good.

Good service as usual. Slightly more crowded on Friday. Attentive staffs

It has the whole floor to itself. Love the service. Not too crowded but restaurant might be abit understaffed.

We had a cosy corner. Staff was also attentive to us despite the shop being very busy!

Not too crowded for hdl standard. but service seem a little slow. chicken soup was too salty. Tomato soup is the best at hdl as usual.

Great place to hangout with your friends. Ambience and staff were great.

Awesome food as always. Ambience is nice and staff was attentive.

Love this outlet as it has the whole floor to itself. It’s huge and spacious. Not much queue for this outlet :)

favourite steamboat place to go to, has the best spicy and tomato soup!

this outlet air con is weak, went a few times at different timing but same.. very stuffy to eat steamboat.

Best service, environment and food in all hot pot places!!!

Standard of food and service. The fish soup can be improve.

Great service and fresh food :) recommend to come here and eat

Superb as usual. Service is good and food is tasty

Overall was not as good as the other branches. Initially 1 of the dessert was not available, next we noticed that fruits or side dishes running low but not replenished. Restaurant was quite noisy too.

The service not as previously and saw others table got alot free give and we don't have After finished the meal both of us was stomach ache

The reservation is easy and the restaurant servers are all friendly. Recommended!