海底捞 Haidilao Hot Pot - Northpoint City

Haidilao impresses with its exceptional service and interactive dining experience. The hotpot features a rich selection of fresh ingredients, customisable broths, and delicious dipping sauces. From hand-pulled noodles to thoughtful touches like snacks and manicures, every detail enhances the meal. It’s a must-visit for hotpot lovers seeking quality and fun.

I’ve been looking forward to try hdl at for awhile now, and was so glad that I did! The food was so delicious and the service was really great, too!

Will never go wrong with HDL. Variety of soup base to choose which we choose depends on our mood, cos we have tasted all of them! service is good too!

Friendly and warming service. Fresh food. Good and quiet environment

Liked the atmosphere here better! All is good for me.

Food quality okay, service so so. Still visiting bi weekly

Had one of my best haidilao experiences. Placed a reservation for 5pm Friday which was priority queue, but I did not had to wait at all. Since it is slightly before peak period, there wasn't too much of a crowd and I got to slowly eat. The server for my table, Hui Shan, was super thoughtful, giving me a cushion for added comfort. My sister got to get a manicure session in with zero waiting time! Highly recommend coming during off peak to experience stress free eating.

We booked HDL for a Birthday Celebration. The following are my comments after visiting. 1. We ordered chicken and tomato for our soup base. The chicken soup base was obviously too diluted. 2. The service there was not as good as when HDL first started where staff will keep checking your meal progress and maybe offer to get some fruits , sweets etc. after your dinner. The staff that serve us was nice and did her job and I there may be a storage of manpower. However pls resolve the issue. 3. Though we have indicated in our booking special request that is a birthday dinner and were given seats with ‘Happy Birthday’ deco. but there were no proactive action from the restaurant to make this meal a special one. The reason why we patronise HDL is for the good service and food though the price is on the high side. With the experienced we do not find any exclusiveness . I hope my comments will help. Thank you.

The service was terrible we had to do everything by ourself all they did was to setve the dishes and put the prawn paste in the soup we even had to get the beancurd ourself.

Reservation allowed for dinner & no more waiting time. Limited vege variety

Nice environment, nice fd gd friendly service ! Great! 😀

Lack manpower, staff seemed overwhelmed and wasn't as friendly. She was handling about 7 tables? Not able to attend to our request timely and often forgot.

Ordered the buffet style @ $69.80. Includes 2 choices of soup but in a quarter pot.

Everytime we eat here, the service always excellent! Will come back again...👍👍👍👍

Have been there many times. The restaurant is known for their service but the service at this particular occasion is the worst.

We asked our waiter to thicken the soup but no one came to thicken the soup,they only remember at the end of the meal

food is good service great as always... noticed my friend tired and gave her blanket

Was great, however, the table had only one way in, if the person inside wants to come out, everyone had to get up. Other than that, all is good!

Good food and service. Parking convenient. Friendly staff. Family friendly.

Great food and extremely good service. Will definitely come back again

Service was good. Good variety of food available. Prices were reasonable.

Always nice to eat at HDL. Thank you for the perfect services.

I had difficulty in locating the restaurant. The service at haidilao is great.

HDL's standard is always there and service is always as good. The taste is always keeping fresh and same quality. Though Northpoint's outlet area is quite small, the staff is maintaining their good service. Perfect? Not yet, but is excellent as always like any other HDLs.

Service wise can't go wrong with HDL but can feel it was a bit understaffed during my visit. Overall it was still a great experience.

Service is great as always in Haidilao. However, selections seem lesser as compared to other outlets.

Was there for a birthday celebration. Waitress was attentive to details and performed birthday dance. Great experience

Food and service were excellent definitely will recommend to everyone

The visit was pleasant and the food was excellent and good variety of food

All the waiters were amazing. The food was delicious. Overall fabulous

Hotpot staple location in Singapore. Can't really go wrong at hdl

Excellent service and soups were good as always. Great for a hotpot fix on a weekend night

Reserve at 1830 and when there, they told us that is not for reserve table is priority queue number. Till now never till get a table..

A Culinary Adventure at Hai Di Lao Yishun Venturing into the Hai Di Lao establishment nestled in the heart of Yishun, Singapore, I embarked on a gastronomic journey that transcended mere dining. Renowned for its unparalleled hotpot experience, Hai Di Lao has solidified its status as a beacon of culinary excellence in the Lion City. My recent excursion to the Yishun outlet not only met but exceeded my lofty expectations, leaving an indelible mark on my palate and memory. Upon crossing the threshold, I was greeted by a symphony of sights, sounds, and aromas that tantalized the senses. The vibrant ambiance, replete with contemporary decor and an air of conviviality, immediately set the stage for an unforgettable dining affair. It was evident from the onset that Hai Di Lao's commitment to hospitality was unwavering, as the attentive staff welcomed us with genuine warmth and enthusiasm. The pièce de résistance of any visit to Hai Di Lao is undeniably the hotpot experience—an interactive culinary ritual that beckons patrons to partake in a communal feast of epic proportions. Opting for the signature spicy broth, I embarked on a voyage of flavor that traversed the realms of sweet, savory, and spicy. The broth, infused with a medley of aromatic herbs and spices, served as the perfect canvas for an eclectic array of premium meats, succulent seafood, and farm-fresh vegetables. Each ingredient, meticulously sourced and impeccably presented, showcased Hai Di Lao's unwavering commitment to culinary excellence. Yet, it was not merely the quality of the ingredients that left an indelible impression, but the meticulous attention to detail and personalized service that elevated the dining experience to unparalleled heights. Throughout the meal, our dedicated server anticipated our every need, ensuring that our glasses remained brimming with refreshments and our palates satiated with culinary delights. In addition to the scintillating hotpot offerings, Hai Di Lao tantalizes the taste buds with an array of delectable side dishes and appetizers. From the crispy fried tofu, with its golden exterior yielding to a pillow-soft interior, to the fragrant garlic fried rice, each dish was a symphony of flavors and textures that left a lasting impression. What truly distinguishes Hai Di Lao, however, is its commitment to entertainment—a culinary spectacle that unfolds before diners' very eyes. From mesmerizing noodle-pulling demonstrations to captivating performances by talented staff members, the restaurant transforms mealtime into a theatrical experience that captivates and delights. In conclusion, my sojourn at Hai Di Lao Yishun was nothing short of extraordinary. From the impeccable service to the exquisite cuisine, every facet of the dining experience surpassed my wildest expectations. Whether you're a connoisseur of hotpot cuisine or simply seeking an unforgettable culinary adventure, Hai Di Lao Yishun is an oasis of gastronomic delight that beckons to be explored. Embark on this culinary odyssey—you'll be glad you did. This was simply a great meal, and one to bond with my family - I really love it and will be recommending it!

great food as usual.. always enjoy dining there.. will be back

the waiting area at this outlet is smaller than usual, but love that the manicure service was not too long on a saturday evening. i was able to get a short manicure session right at the end of my dinner.

Staff are very attentive and nice. Thumbs up and thank you!

Restaurant was alil smaller as compared to other outlets. There was lots of things that were out of stock:(

Regular at North point branch. Friendly staff and awesome service!

Delicious soup base and good variety of dishes. Always love haidilao!

Service and food all great and wonderful. Will be back for more

We had a great dinner. Their service was very good.

I like the services provided by all the staff in the restaurant. Friendly and helpful.

Nice food, nice service! Definitely will come back again! 😀

商家没管理好上门顾客和预定顾客的把控。 预定了7点多8点半才入座。整整迟了一个半小时。顾客延迟也没一开始要到预定好了的时间前说清楚。 not a very good experience while waiting seats

Very impressive service and the service staff were very attentive too. Great experience!

Good variety of dishes. Fast service and nice atmosphere. Prices were reasonable.

Food variety seems not as wide compared to other branches.

Nice ambience. Friendly, helpful staff. Fantastic food and desserts. Will come again

food was delicious as usual. service was fast and responsive. will be back next time