Arteastiq - Mandarin Gallery

Certain food has Misleading description on the menu...and the female supervisor at mandarin gallery outlet has a serious attitude problem. Wasn't warm and friendly at all. Food portion was pathetic...taste very normal nothing fantastic. The only good thing was the ambience & tea presentation. PERIOD

Food is ok. Ambience is good. Service is.... so so. Hope they can improve on their service. Variety of the high tea is v limited and not the same as shown in their pic.

the restaurant with nice ambiance most of the food we ordered taste really good and delicate. the high tea set is recommended. all setting is beautiful.

Servers were very professional and nice. Good service and nice beverages there! But the the chicken waffles were not to my personal liking. Overall experience : Positive

food was good, ambience was good, service was not intrusive and Mandarin Gallery is not too crowded. Restrooms are clean. The weekly set lunch is value for money.

The rstaurant ambience was lovely. The mains were not bad, love the steak and chicken cordon bleu, dessert wise, we ordered a chocolate mousse cake, feel that it can be better. Overall, still a pleasant dining experience.

Waited for quite some time at the entrance before somebody came to attend to us. Had to repeatedly press the buzzer and attempt to capture the server's attention by waving like crazy before we had somebody attend to our table to take our orders. Food was so-so. Sweet potato fries were cold when served. The saving grace was probably the iced/cold fruit teas served which was really good.

When recommending an item, waitress should also mention what type of meat it is. My husband doesn't take beef. In the end I just took his share. But wasn't a very nice experience as it was his birthday lunch celebration! Thus a bit disappointed. Overall ok

The overall experience at Arteastiq is good, the food is nice and ambiance is nice except the single chair for 2 pax seating the color has wear off.

Was a really different experience! Sitting there painting, we easily spent 6 hours together. It was so fun, yet at the same time relaxing. Would recommend this activity to my friends!

Love the afternoon tea time with friends here and it's cozy and a bit luxury. Just disappointed about the service ... not very good as this venue.

New entree-cum-dessert menu wasn't as good as the previous fare before 6pm but heard that's gonna be revamped; their pear tea along with their dessert lychee /pear / yuzu ice-cream gelato was still as awesome tho

Food was not bad but service was slow and staff had no initiative to bring a side table when there was no space for side plates.

Nice and cosy ambience with great food. super extensive range of interesting and unique teas. I love the lychee tea that i had, really good!!

Great place. Live the teas. The areas is awesome and location is perfect at orchard mandarin. Food is prompt in serving. Will definatrly go again

Food is okay. Price is a little dear for its soup's portion. Beef with foie gras is tasty; thou' requested for MW it came pretty bloody & had to Ask to hv it more cooked. The open concept kitchen will leave some lingering smell on our attire & hair. I was a little concern about the dust on the lightings though... It's time for spring cleaning. Service is alright. Will come to try its hi-tea the next time.

Very nice cosy place for teas a good catch up session. Love the large variety of teas to choose from.

Great atmosphere. Good selection of teas. Food was alright, not the best but it's more for the ambience. Definitely a place to impress your date.

The place had a delightful ambience, good service, and just like its name, the layout of food and tea are arteastiq. Will definitely go there again! 👍

Unique selection of Mar"tea"ni, tastes good with the right amount of alcohol. The duck confit was quite tasty and portion was ok for the price. Would be good if we were informed upfront that the dish would take awhile, as we ordered 2 mains and they were served at least 10 minutes apart. Nice ambience and polite staff, would return again.

The ambience was great however the food was average though.

Tried their high tea menu, which i felt was not worth the price as the items were not spectacular and waiting time was quite long. However their tea list & tea is pretty good. That is worth the hype. Lastly if you are looking for a filling high tea this place is not suited for you!

Awesome ambience, great place to chill. The tea was v nice. Main was not bad, just that the potion was small. Highly recommended place for the tea and place to have chat with friends. Service was great

Good ambience. Food is so so only. Drinks are ok and of course expensive. Would choose other venue for lunch. High tea is acceptable. Nice place for photo taking.

The staff is very attentive, the the food is very well presented. Overall experience superb since we got a good view seat by the window.

Good ambience, the set lunch is worth its value. Comes with the tea which we enjoyed so much. Would be perfect if service staff put on a smile.

Nice ambience, and a great selection of teas. Definitely a great place for an afternoon high tea session! Food portion of some dishes can be slightly more generous though.

We had the salmon Wellington and striplon steak. Food was delicious and service staff were fast and polite. The ginger ginseng tea was good too! Worth a revisit.

The staff were not very attentive. Food served was a measly portion and the prices were not very reasonable. Taste wise was fine. We were told that our reservation was not in the system due to their faulty system. Could not have imagined if the restaurant was full.

Ambience is good but the food is just right only. Service wasn't fantastic as the service bell wasn't working well. Had to call for them many times.

The restaurant ambience was awesome. My girlfriends and I got sofa seats (probably because we made a reservation 2 weeks beforehand). But probably we got the sofa seat, it was relatively hard to get the staff's attention to order our food, ended up we had to walk to them to order and another time to reorder because the order was forgotten. But the quality of the food will bring us back again. :) Food wise, it was really nice. All of us loved The Royal Princess-Salmon Wellington. It's a must try! :) Mushroom Soup was good too. I personally think that the gravy for Boston Love Boat-Ciponio can be a little more so we can dip our pastry into it. However the serving of the food will require a little wait. We love our beverages too! Hot Lychee tea and Hot Irish Cream Latte were good! Not recommended to order iced floral tea because the ice melts very fast and soon the tea got diluted. For 3 person, we ordered The Royal Princess-Salmon Wellington, "The Best Mushroom Soup in the world", Nordic lights-Soba Salad, Boston Love Boat-Ciponio, Iced Rose Tea, Hot Lychee Tea, Hot Irish Cream Latte & Etna's Peak.

Average satisfaction on food and service wasn't on point. Overall review, just below average. One time experience is m sufficient, not worth for a return.

The atmosphere was great, we are ushered to a great spot with 2 seats. The food was pretty quick, they even push out a small table to put our tea because the table was full.

Slow service and expensive food considering the portions and quality of food served in general. Service was friendly enough however, smiley wait staff. Overall unlikely to go back there.

The crew are very young I experienced in giving service. Will not come back for sure. Ordered a red wine asked me if I wanted it could cold. Red wine common sense should be served at room temperature.

We ordered Wellington, soup, duck wrap and a afternoon tea set. None tasty and did not taste fresh. Servers had bad product knowledge, did not inform us our ala carte orders of duck wrap are repeats from the afternoon tea set.

Food is OK. Waited so long (25mins)for my starters that my main course arrived first. Restaurant manager was nice and apologised profusely and gave 10% discount for the mistake.

Enjoyed the good quality food and tea. Set lunch start fron 15sgd, really worth the money. Quite lazy afternoon lunch..great place to catch up with old friends.

I was there for lunch, the tea very nice, but food nothing special :) still want to go back again,kinda a cozy place for me

Staff were quite unfriendly, raised my hands to call for bill, but the staff totally ignored me until i looked at them in the eye and called for the bill. Food was tasty nevertheless

Awesome experience. One of my Muslim colleague wrongly placed an alcoholic dessert and the waitress was kind enough to replace it. Especially when the group is big, orders can be hard to manage but she did it style. Love her attitude!

Ambience is nice. Food was a bit disappointing though. Would maybe return but just for the tea only.

The concept and tea selection are quite intriguing and yet, the service far below par compare to same cafe/bistro/restaurant. The female waiting staff at front desk was unfriendly and tend on the rude side, unhappy to attend to customers. The only male waiting staff on that afternoon was the total opposite. Will I return here? Probably not as it seems service always been lacking.

Good quality food, nice ambiance, Service quality can be improved. Service staffs are too inexperienced needs better training, manager nowhere to be found. Overall thumbs up.

The food and environment were pretty nice. Just the waiting time for the food was rather long during this visit. One of the food that we ordered was not served after half an hour of wait.

Great ambience and good selection of beverages! Service staff can be more knowledgeable in their recommendation. Otherwise a nice place in the heart of orchard to chill!

Nice ambience .... Nice food ...like their famous pear tea ... Thumbs up!!!! Will visit again .

Service = 2/6 (Not approachable and not friendly enough. When wanted to place our order like nobody care about us, called so many times yet to have any respond. When at payment also the same. So service charge we paid is for this kind of service? Hope can be improve in this. Although crowded and busy but also need to take note of customers who already inside the cafe.) Taste = 3.5/6 (Average taste depends on what food you ordered) Presentation Of The Food = 4/6 (The overall presentation is quite nicely display but the pate which use to serve the food way too huge? Which occupied the whole table for just 3 drinks, food came with no place to put?) Pricing = 1.5/6 (Too expensive for just 3 dine in, total bill = $98.25) Ambiance = 4/6 (Sofa is comfortable which is good for gatherings but the table are way too small for many foods.)

Nice ambience and great selection of tea and coffee. Best to make a reservation prior to visit as it can be really crowded at times.

Food selection was good. However their ribeye ordered Medium done was served almost Raw in the centre, and was unable to be eaten. Service was very slow too. For their listed price, not a worthy experience.