海底捞 Haidilao Hot Pot - The Seletar Mall

Food and service was good despite Mother’s Day celebrations. Good!

great service as always. it is HDL, so you know what you're getting.

Didn’t managed to dine in. Booked beforehand, upon reaching was told that waiting time is 2.5hrs. What’s the point of making reservations if restaurants can’t manage the space and time? Waited for about 3 hours not even a phone call received. Disappointed.

Made reservations. However still had to wait 1 hour. No communication from staff and Q no. Not reflective.

Very pleasant, love it very much. Thank you for serving us

Food was great service was good definitely will come back for again

Very nice service from the server, food was nice and tasty! Was slightly late from the appointment but was able to be shown in immediately.

Very good service, staffs are helpful and friendly. Food is nice too.0

Nice place to eat with families…excellent service from crew …service tip top

We went around 11.30am and managed to get a slot for manicure. Service staff are great too!

Service outstanding as always, some new deco was done, look nice.

Food was good, service was excellent as usual. The dishes came quickly and the server was responsive to our needs

Friendly and welcoming staffs. Positive dining experience. Thank you hdl :)

Love the experience at HDL most of the visits here. The food is fresh and service is good

Good service and a lot of variety food to choose

Good restaurant, will come back again to hai di lao

Staff are polite and friendly. Served with fast and efficient service.

Great visit with awesome food and superb service by the crew

Friendly and helpful staff. Staff help to take care of baby👍👍

Good service, friendly staff, good spread of side dishes and condiments

My family and I had a very fun experience. The service was very good and so was the food. I requested for birthday celebration and they arranged accordingly. Very pleasant and enjoyable experience

love the environment and efficiency using this apps for booking

it would be great there are people who can speak English with us But generally it is a good service.

Service is so so at this branch. Food is good

the usual hdl experience - great food, great service. and throughout the years, they’ve even added more “free” side dishes and desserts to enjoy; such as bean curd and a mushroom appetiser. will always be coming back!

Very pleasant experience at Hai Di Lao Seletar Mall.. Staff are super friendly and professional.. highly recommend to others

Food was good and fresh, there was variety. Had a good family dinner. Thx.

Service and food was so good. Will visit again soon

Great place to dine with families and friends. Would definitely recommend

I super like haidilao hot pot will come and eat again

Hai Di Lao's service has always been unmatched! Although, today I think they may have been understaffed and my table had problems calling the server over multiple times but aside from that, 100/10!!!

Service is good, the staffs are very friendly. The kids like.

Multiple visit to this outlet, food and services is good as usual.

Nice food. Staff are considerate and friendly.. We have a great time there.

Over the years their service & food have surpress other hotpot restaurant.. Love this..

I am going back for more tonight.. See u later

seletar mall hdl is always good service and attitude.just that prawn paste is not good that day.

Great service, but waiting time is longer than expected, but understandable since it’s a public holiday

Good service and attentive servers !!!awesome!cool and nice environment Servers on and off ask if we need anything!!

Good place, good food n nice bonding with family. Will recommend my friends n relatives!

Good service from waitress and captain. Will go again. Waiting time 35 mins.

Fresh food and tasty soups, clean and cozy environment with excellent service!

Good and enjoy the food, will visit again next time.

We enjoyed the dinner very much. Food is fresh. Service wonderful with interesting entertainment.

friendly staff, good food, convenient location, nice ambience, will come back again.

Need to improve on the waiting time despite booked time

Long waiting time but great experience overall! There’s a section for waiting and you get served packet drinks and snacks while waiting for your turn. However even that too has a limit to the number of seats available

Had a great dining and birthday atmosphere . Will come back again.

Food and services are good as usual… Love the positive working attitude of the staffs & I must thank the staff for arranging a good seating for me and family to enjoy the performances. We had a wonderful dining experience with Haidilao 👍🏻

Service are excellent as always! Got some new items on the menu list as well!