Opus Bar & Grill

Impeccable service. They surprised us with a complimentary cake and a printed photo of us.

Was quite disappointed with the service tonight. 1. Our sharing meat platter took forever to come. We literally finished all the sides and had to order additional ones. 2. The ribeye on the meat platter was rare (pretty much blue). While my mom loves rare, we had to send some pieces back to the kitchen to be refried. The chef should have done a better job in checking the meats before sending it out. 3. Had to ask several times for the right plates etc (ok, I recognize the staff could be new and they were trying).

Opus Bar & Grill at the Voco Hotel is great for special occasions. As part of the IHG group, members get special rates too. Definitely recommend!

Good ambience. But the waiter did not pack my take away food properly. The whole piece of beef bone was thrown away! Quite sad about it till now. What a silly waiter.

Will rate the food as 8/10, Environment as 6/10 and service as 5.5/10.

Good food good service, if only selection of wines is better

my partner and i enjoyed the food and the ambiance. it was nice

A little quiet which made browsing the food selection enjoyable. The chefs were fantastic, had plenty of time to talk you through the superb selection of food. The service staff could not be more attentive. I would recommend to anyone. A less frantic experience than most brunches. We will be going back.

Waited for a good 5 min at the reception for the table to be ready, servers were really busy pacing at a quick tempo up and down but the lady who finally took our order was attentive and friendly. Tenderloin was cooked to perfection but the ribeye was rare in most parts and medium rare in the others; sauces were delicious Bread and butter was surprisingly tasty and enjoyable.

Fish & chips are quite good. Crispy outside and tender inside. Service was good

Good food and service. Staff at restaurant were friendly and patient.

Firstly the food was amazing but unfortunately the service was terrible. From the time we entered we were told the the kitchen closed in an hour and we needed to be quick. After the entree the waitress took the cutlery off the plate and banged it on the table with residual food ending all over the table. The main meals followed very quickly , with the waitress standing over us demanding we cut the steaks to ensure they were to our liking. The waitress walked off to continuing clearing the restaurant , and after 5 minutes we had to chase up our sides. We never got offered coffee or tea or desert. I think if a restaurant advertises its hours of operation for a specific time it should equally ensure meals are available during those hours. Loved the food and ambiance, but sadly that was all overshadowed by a very rude and unprofessional waitress

Really lovely place. Everyone was attentive; great for a date.

Food is good, especially the steak. Service excellent. Perfect family dinner for a weekends.

This spot is great for a casual date. Date made better served by Melissa who was attentive throughout our meal. Highly recommend her

Exceptional service and superb food. Loved the tableside tomahawk service.

Service was slow. The main dish we were excited which is the tomahawk was way too salty. Sides were ok though. I would probably not go back

We had great time! Service was great by all by all the staff especially Melissa who attend to us! Happy Visit and great night

great ambience and good food especially steaks which is suitable for everyone

值得去吃，食物很好吃，之後會在回訪

Dining experience started off badly when they showed us to a table that has clearly not been cleaned and set up! Starters were great; scallops good and the octopus great. Then everything went downhill ... the OTT fries was cold, borderline soggy. The broccolini was not properly charred. The steak (we ordered a Wagyu ribeye medium rare) but came way over cooked. We sent it back but it was brought again to our table and the server relayed the the chef said it's medium rare. We weren't taking it so he relented and said the chef will fire a new one, but his tone was condescending and rude, especially when he asked again, "Let me confirm so do you want it medium rare or rare?". The second steak brought out was almost as bad. It was less cooked but it was patchy, raw in some parts, medium rare in some and overcooked in some. The seasoning is inconsistent, the meat is dry and not seared well. There's no marbling and the steak is just sad. At this point, I'm not sure if it's their Chef's lack of cooking skills or their quality of meat is bad. But no one came to check on us again, or to ask for feedback. They were more interested in closing up and saying bye.

Service was good, but food was okay for its price point

The steak and wine are such good quality. Worth the price

Service was not great but acceptable. Seems like they were shorthanded. Kitchen help was roped in to serve dishes but got the plating wrong.

Food and service were great. Atmosphere is good. Value OK.

Delectable birthday dinner! Love the steak and lobster for sharing, as well as the exquisite dessert.

Good experience, service oriented. Will return again for the quality beef

amazing delicious food that was value for money. I would come back again for sure

Love this place so much. Steak is really good and the ambience is beautifully cosy. All dishes we have ordered have been beautifully presented and exceed expectations. Service is attentive. My husband n I enjoyed our anniversary dinner there.

Melissa served us with care and passion. Good recommendation on food portion, steak is perfect too

Very horrid dining experience ! Bad service recovery and solution.

one of the place to go to for steaks. must try place

Excellent and attention service. Beautifully done steaks. Worth a try. Remember 5o make reservations.

the seafood was not cooked. it was returned to the chef, and they did it again.

Delicious food and attentive service. A great way to spend the evening!

Nice ambience. Good good. Nice staff. Love the environment. Romantic feel

The restaurant wasn’t too crowded and making the ambience even better. Lighting was nice and cosy. Music played was at perfect volume as well making it great to have business conversations.

Food was good but service definitely has room for improvement.

fantastic atmosphere) nice people and tasty food)) hope to come back soon))

fantastic experience! hamburgers were so tasty as well as french fries!! highly suggested! hope to come back soon))

Great place to chill. Good steak location in town. Ambience ok.

Good food and excellent service. Food variety could be better.

Nice place and nice food , I will go again .. thank you

Good and attentive service. Food was okay. Liked the atmosphere there.

Great food with good ambient. like the place. family friendly

Service was good. Some staff was okay, not very friendly. Some were better. Food was good. Can come for the steaks which was good.

Good steak and overall ambience was very nice. Good for company outing

Excellent ambience and steak! Lovely for first dates and business dinners too.

the food was good by the chef. service crew very attentive and proactive.