Reviews of Ootoya - Orchard Central (153)
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153 reviews
153 reviews
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Went with 2 friends, food was great & our sharing portion was good for small eaters like us. Ambience was simple but good for meet ups. Overall good experience!
Nice to gather in Orchard Road area. Food as good but very noisy especially the crowd around 6pm and 730 pm from the neighbour which is a Japanese buffet joint. Probably a place to go once and that is it.
Food was good, like a izakaya style. The breaded tonkatsu was light and freshly fried while the soba was delicious over a very hot broth.
Restaurant was under staff . It took a few times to get their attention for my meal ordering . I ordered 2 sets but they left out my chawanmushi , I had to highlight it to them . My drinks didn't came , waitress retook my drink order 2nd time & asked what was my initial drink order . I ordered for Bonito salad , they served me a potato salad . I wanted a refill of my hot green tea , it took a long while again to get their attention as there wasn't enough servers . During my time in restaurant , i saw the table next to me raised their hands 5 times to get their attention for meal ordering , each time the server would tell them to hang on but none came back to them . The gentleman from that table had to eventually stand up , take the menu to the servers at the kitchen counter to placed his orders . Other than being under staff , mixed up & missing of my orders , food tasted great . Meats were succulent & tasty .
Waitress was friendly and patient and ambience is good. Waiting time for food is reasonable and I love the grill dishes here especially the buri grill and pork belly grill.
Had a meal there with the family. Good value meals with good quality ingredients. Nice. Preferred the seats outside as the inner area booths are quite claustrophbic.
Food is so so only, the portion is a bit small. Is actually expensive With the kind of potion. Not so worth it if you are a big eater.
Nice ambience overall and food was also decent, albeit a little high on the pricey side, but overall a good Japanese restaurant with healthy options!
I was quite disappointed with my experience at the Orchard Central outlet. I have been to other outlets before and service was excellent. The restaurant seemed quite quiet during lunch service yesterday. Still the kitchen forgot about my sashimi order. Only when I asked about it, towards the end of my meal, did the server check again. Even then, she brought out the wrong order of sashimi! Since it was already prepared, I accepted it. My set meal was brought out first. My lunch partner's meal was brought out almost 15 min later. It would have been nice for both meals to be served together so we could start eating together. By the time my lunch partner's meal arrived, my meal had turned cold. The quality of food was good. Sadly the dining experience was not up to par.
The sanma fish was well grilled retaining the fish natural sweetness and moisture. The physical environment and the food receptacles are aged and renewal will enhance the dinning experience
Was crowded during lunch time. Food was average only although the variety was good. Service was passable given the lunch crowd. There are also several promotions and discounts available.
Tried a variety of dishes. Delicious food as always and good service too. Healthy and satisfying! Perfect for a gathering of any size away from the crowds.
Excellent dining experience. The ambience reminded of a home or izakaya. Food was special and sauces tasted unique and home made. Not mass produced. Service attentive.
This was my second visit which was a better experience as I was early and it was not noisy. Food portion is just right and taste good. Desserts were good.
Overall good meal at restaurant. Food is served quick. Quiet on Sunday lunch. Leisure and relax lunch. Food is good. Will return again. 4 pax abt $85.
Food was great at this restaurant. However, the restaurant was too noisy even on a week evening, and the place was not even fully occupied. Price was reasonable and I will certainly return again.
The food portions have gone down quite a bit since 1-2 years ago, especially the chawamushi and the sides that comes with the set meal.
Ootoya offers comfort food in a decent atmosphere. Very healthy and yummy! It is recommended for those who value conscious eating and natural flavours. Worth many return trips!
Great service from staff! very fast in their response, and always making us feel welcome and happy. Highly recommend Ootoya. Food quality is good and consistent too.
Quality food served at reasonable price especially their set menu. A pleasant dining venue for family and friends meetup. Service staff are polite and friendly.
I like the ambience and the cleanliness of the restaurant. The staff were knowledgeable and polite. They were always around so my requests were met promptly. I also love the soft and smooth toufu in my salad. Yummy! ;)
It was my first trip to Ootoya Orchard Central. The ambience was ok, except that it was a bit warm where my friend and i were sitting. The food overall was healthy and fresh. Chawanmushi taste was something we could not accept.
The quality of the food is slightly different compare to the branch that they open in clementi. The clementi branch is nicer than the orchard central one.
Nice authentic jap food. Staff are friendly. They have private seating area as well as public area where u get to sit with ur legs tucking underfloor
Great quiet little restaurant in the middle of the city!
They no longer serve seaweed rice.... :( Other than that food is good, service is ok. Ambiance a bit noisy perhaps due to the enclosed area by glass...
Healthy, delicious comfort Japanese food! Especially love the Gokaku rice that comes with the grilled fish sets. Definitely a good choice when one feel like having a virtuous meal.
Yummy food... Love the green tea ice cream. The pork belly is very fragrant and cooked just nice. Would definitely bring my friends for a meal here.
Food was served within acceptable time. Food quality was normal. There's lack of manpower that no obe serves us when we required assistance. Overall, visit was normal only.
We ordered the misoton & kasan for mains, zenzai milk glutinous rice dumpling with vanilla ice cream & red beans for desert & soya bean milk for drink. The food quality is generally consistent with other visits. I like that they are now offering more rice options such as rice with vege for a healthier option. Service was slower but perhaps because it was peak timing.
Good family option for an authentic Japanese meal at good value. A little hard getting service staff attention if you're sitting in a corner so be prepared to wait for service or work to get attention. Misoton is my all time favorite although food quality seems a tad better at Changi outlet.
Food portion is just nice. But Slightly longer waiting time for the food. Service is good. Food taste is ok. Overall rating is slight above average.
Was there in a big group. Staff was pleasant. Fast to seat with reservation. Order was prompt. Food is salty as compared to previous visit. Baby friend restaurant.
Prompt service due to smart design of the restaurant. Nice menu, I tried the soba and green tea ice cream with red beans. Good atmosphere for small groups. Overall recommended.
Good food and polite service but serving a bit slow. Therefore good if you are patient or can wait bit. Convenient location and good ambience.
This joint has awesome food at attractive price. Recommended for all. 1 2 3 4 5 6 7 8 9 0 1 2 3 4
With the reservation, we didn't have to wait long for a table. We had dessert (warabi mochi with ice cream/ mochi ball with red beans, matcha jelly & ice cream). Also ordered a soya bean milk with brown sugar syrup
Great food and service even though it got very busy. Reservations a good idea but only up to 630pm on Fridays. We were a party of 4 and given a nice quiet table inside. Took some time to decide in our order because everything looked good, and did not disappoint. Particularly good was the grilled yellowtail fish cheeks. The grilled beef was overdone, therefore tough but tasty. The rest is us had the rosu which was delicious
Seevice was good and quite fast. Server forgot the brown rice but was quick to replace the white rice with brown rice. Food was good.
Good service,good food,although the lighting makes the seat area quite hot. Price is higher, but the quality of food is there. Healthier choice where five grains rice available.
Found the serving getting small. Place a bit under staffed. Kitchen changed a dish for us when it was not to our liking. Our table was a bit noisy due to the layout of the restaurant.
Very nice place for gathering, food menu are good . One thing is there is some smell on the seating place when I was there. It was from the seating mat. Need to take note on this.
Kitchen service is fast. Staff needs to pay attention to customers sitting at the far corner as it is difficult to get eye contact to get staff to attend to them.
Food tastes great but service was a bit slow. Loves the hot udon as usual. Enjoyed the food there. Hope for slightly faster service. We had to wait for quite long for our water to be topped up or served
Not crowded when we arrived, tatami experience was a plus! Good for quiet gatherings. Great selection of food as well, not the most value for money jap restaurant around though.
Nice food and service. The grilled pork and beef are especially good and I would highly recommend. Would be going back again soon in the near future.
Food is nice. Quiet environment. A good place for gathering. Able to alow big group of ppl from 8 paxs onwards to sit together. Very hard to find a place like this
Ambience, food and service were both good though the table for 4 was a little crammed.. My friends and I had a great birthday celebration together. Thanks! Will certainly come again.
Service was prompt & all of the staff we met were friendly & warm. We were greeted when we entered the shop & while leaving. We ordered from the lunch menu which was decently priced & yummy!
Serves good food at good prices; with a homely and authentic jap ambience. Been back several times. Will definitely be back! Recommended to come with family and friends