Reviews of Ootoya - Orchard Central (153)
Read what people think about Ootoya - Orchard Central. All restaurant reviews are written by verified Quandoo diners. Learn more about Ootoya - Orchard Central before you go by getting tips and ratings from other restaurant-goers. With real-life reviews, you can see what other diners loved about Ootoya - Orchard Central and book a table with confidence!
153 reviews
153 reviews
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Good food and convenient location in the heart of Orchard Road. Menu has a great variety. Will not hesitate to return again!
Ootoya never disappoints me, food is authentic Japanese cuisine with material and ingredients from Japan, carefully prepared by chef and served by friendly staff…. Always a good dining experience 👍🏻😃
Love Ootoya’s Japanese food, the chefs are mostly Japanese, they make authentic Japanese food. Even the simple Toufu salad is absolutely delicious, toufu is made in-house, fresh and yummy. In fact, almost every dish is great!! 👍🏻
The food was great! Atmosphere was also great! Would not mind to visit again ☺️
Always a heart and inexpensive meal here in Ootoya. I wish their Misoton is still on the menu.
Good variety of dishes. Friendly efficient service staff. Prices quite reasonable.
Food is average. Slight salty for me. Staff service is average.
Enjoyed the homecooked food and ambience. Always recommending this place to my family and friends! :)
friendly staff with affordable food and services. very nice quiet place for business lunch
Good value for money here. Simple dishes but quite tasty.
Tasty simple Japanese food. The chicken omelette rice was quite good.
Staff members are friendly but the restaurant is clearly understaffed - waiting time was long for desserts and we didn’t get served our water even when they acknowledged so.
the food is good. portion is ok. will revisist again.
Due to safe distancing the table seats were reduced. Nice Japanese food.
Love the food here! I’d always come back and order something different.
Service was good, food was fantastic! Ambience reminds me of Japan
Nice tonkatsu and tamago. Quiet on a weekday lunch. Prompt service and cosy place.
Good for value, but standard is not as good as it is in Japan or even HK
First time eating here and I prefer the outlet at Clementi as the food and service are better.
Consistently maintained a very high standard despite it being around for many years. Their menu is also revamped quite often.
Value for money and easy to book a table. And I will visit again
Comfort japanese food. Miso pork was quite salty but the rest was good. Very good and polite service staff
Matcha latte was delectable. Location was near Somerset MRT station.
Great food and ambience. We will definitely come back again.
Value for money set lunch, nice food and service. Thumbs up
TBH restaurant was kinda crammed and the lightings were flickering, which made the dining experience slightly disappointing. But it’s was just after reopen, hopefully much will be done.
food standard dropped alot. service is bad too will not go again
Great food love the hoke grill. Generous portion provided. Highly recommended for fish lovers.
The benchmark for quality Japanese food :) I recommend the Miso Pork Katsu!
Very nice tatami area; grilled fish n beef are good. Nice bento sets
Value for money good set meals reliable good Jap food family friendly
Good grilled items , good rice, miso fish can be a bit too salty
Reliable simple homecooked jap food. Rice is good and matcha parfait is good
Family friendly restaurant ; nice rice sets and good desserts n nice chawanmushi
Good home style Jap food always reliable nice rice n chawanmushi
Go-to place for kurozu chicken and when missing Japan
Good when missing Japan but quality can be a little inconsistent at times
I have been to Ootoya in the past and found it really good but this visit was sadly disappointing. Half the menu was unavailable and the restaurant was so understaffed the poor team was clearly stretched to serve all the customers and still attend to the clearing and cleaning of plates etc. It took ages to get anyone’s attention and they were rushing around to get everything done. The food that was served was okay, but standards have dropped and the organisation of the restaurant left much to be desired. Really hoping to see some changes in the future but it will be a while before our next visit.
the food was ok but not really value for money
Not sure why we had to wait nearly an hour before our 6 dinner orders were served, perhaps they were shorthanded. Food wise, portions were small for the prices charged; fortunately they tasted quite good. May return to try their lunch promos which seem more affordable...
Simple Japanese fare that satisfies your craving for Japanese cuisine. Reasonably priced.
Food here is always reliable and healthy. Will be back again.
Delicious Japanese food and excellent service. Would go back again
Great, staff recognise reservation immediately after we show the booking email
Allocated seat upon arriving without any waiting time. Food was delicious as always and attentive service by the staff. Definitely a recommended place for great Japanese food!
Good food. Good atmosphere. Will book again via quandoo and return
Thank you for hosting us. Its nice place for gathering
Great! Good food. Will be back again. Keep up the good food. Consider opening more outlets perhaps.
Long q & crowded so was happy that I hv a reservation. Was seated quite fast & staff working hard. Food ok & $1 green tea was free refill.
Ootoya is always one of my favourite Japanese restaurant due to its wide variety of choices and of course, the amazing taste that brings you back to Japan. However, during this visit, the service was a tad slow and we had to wait for quite some time until the food was served.