(O)House of Seafood - Upper Serangoon

We used Groupon voucher for the dinner we had at House of seafood. We ordered 1 pepper crab and 1 salted egg crab. The crab were really small and it was totally not fresh. We have not tasted any crab that tasted so bad. Any crab at coffee shop would have tasted better and fresher. What was more shocking was when the bill came, we were charged 1.8kg of crab (@$60/kg). The crab that were served were so small and definitely not even 1kg in total.. Not only were the price too ex for $60 per kg, they definitely overcharge in terms of the weight. We felt "cheated". House of seafood is supposed to be known for their crab, yet it was completely disappointing. We will never go back to house of seafood and would definitely not recommend anyone there. The other dishes which we ordered in Medium size were also pretty small in servings and expensive. Overall, dining experience was bad. It would be embarrassing if we had brought customers there. Thankfully we were there with our family. Service was ok though...

Food is good! Food is served really fast! Service is not bad too ;) However, a lot of flies in the restaurant which is quite disturbing.

Food is delicious but portion is really small. Medium sized prawn only comes with 7-8 prawn balls. Used groupon voucher for dinner. 2 crabs and we were charged 1.7kg for it. Based on experience, the weight is at most 1.3kg for the 2 crabs as it is quite small. Didnt see how the weight the crabs so quite hard to dispute over it. We asked for plain water and it is charged at 30 cents per cup. Non-refillable somemore. Dont think will visit again.

Environment is good. The staff are friendly and helpful. Food wise is tasty and are served fast. So there is no long wait. And dont miss their signature black pepper crab..

The chilli crab had no taste and the black pepper crab was not cooked well or it was old or not fresh. We will not be going back

nice food and good service here，but there are a bit people there，the crab sauce is nice but a but salty，hope next time will be better

Good service, food come very fast don't have to wait very long, 👍🏽👍🏽 only the escalator is not working at SERANGOON, ha ha ha 😩😂

Nice food,good service,friendly staff.Nothing can comment.Only environment need to renovate to be more attractive.5people has been order salted egg praws,chili crab,two veges,one egg and fried rice(big) ,total not more than $200.Worth to come.

Food was ok, but beware of using groupon. If u exceed the price (w gst and service charge) by even a cent, you will have a pay the gst and service charge separately. Eg for $200 voucher, food costs ard $182. Total bill: $215. But u can't pay $15. The entire service charge and gst has to be paid separately - ie $32. In spite of clear groupon voucher instructions saying its a cash voucher and can be used to include gst and service charge. Had the feeling they were trying to rip people off.

Good n fast service.will go ahead in near future again.cheers.seafood is fresh n fish is nice.chilli is also nice.place is easy to find.yea .cheapndiscount from groupon .

Awesome booking system . Love this online style of making reservation it's very easy and simple yk use . Would appreciate it more if there was a sms notification

Services is good. Food is okay. However crab standard drop quite a lot. Me and my family disappointed with the food but the services excellent

The House of Seafood is a nice & clean place to visit. Apparently wasn't so crowded at around 2000 hrs, as the next day was a working day. Conveniently located & nice food. The pepper crab was delicious, would have loved a bigger one though.

it is comfortable inside the restaurant, but the toilet outside of the restaurant is very rundown due to the old age of the shopping mall. food is served fast on a sunday evening. fried squid and white bee hoon large order portion apparently too much for 6+1 people, couldnt finish those. didn't order crab.

Was very disappointed with the food and selection. Their menu seems to be different and lesser selection from the other branch in punggol settlement. Will not recommend ppls to go there.

Service wise is good. Food wise is pretty so, so especially their chilli crab is too watery and pretty tasteless as compared to last time. For the crab weight, they will just charged you the maximum charges but for sure, what been serve is much smaller and lighter as what they charged. *** Advise to those ordering crabs... Might want to follow them to choose and see the crabs weight. If not sure been short-charged...

Overall food is good.the kong ba pau is not nice so don't ever order that. Other than that, it's nice.the staff Are quite Friendly too. Drinks will constantly be refilled for u.

Well-trained staff, but the wait for food was a little too long. Food was okay, did not try their signature crabs as my friend was having a cold. Overall good experience.

This restaurant is tugged in a little corner of the building, if there are no signboards around, I would have missed it. There were no much crowd as it's a weekday. Good and prompt service, waitresses are attentive. Food was served promptly (as soon as) as order was sent so I hope they are not prepared so way in advance. They are famous for their black pepper crab, it tasted ok but not the best that I've tasted so far though. Serving is quite generous for most dishes. Overall, it was a good eating experience.

Food was the usual zichar fare but the price was on the high side, considering the rather run-down establishment and remote location. Service is exceptional though.

Food was delicious & service was prompt. Enjoyed the dinner with my family.

Service is good but my salted egg prawns were sour and talk to the manager which she taste the salted egg sauce in the kitchen and came back and told me that it indeed turn bad.. Food taste is pretty normal w expensive prices...

the foods are not tasty mostly, the price is more expensive than most seafood joints; service is however rather good. Most likely will go again only to the Punggol branch.

AIR CONDITIONED ENVIRONMENT,STAFF WAS PLEASANT,FOOD IS NICE AND THE CRAB IS HUGE. HOWEVER THERE ARE 2 FLIES THAT HOVER AROUND THE FOOD AND WE HAVE TO SHOO IT AWAY.

Nothing very great for such expensive price. Ordered chicken with honey sauce,it was too sweet. As well as drunken prawn with herbs, tasteless soup. Definitely able to find better or the same quality at much cheaper price.

Amazing customer service at serangoon branch! Food was prompt to serve and delicious. Went there second time already, will definitely visit there again someday. Saturday night not much crowd, good to go with baby

The staff were friendly and offered to keep our cake in their fridge. The restaurant was too noisy to have a decent conversation between guests.

Overall service was good and friendly. Only thing to pick was the food was served too fast.. . . . . . . . .

The quality and quantity of food paid with groupon voucher is not as good as the standard rate. The crab when served is still cold inside while the outside is warm. we have to request for the dish to be reheated up.

Service was good. However crabs was substandard and not even fresh. My wife and diarrhea when she went home. the claws was not even hammered as well.

The crab no nice as last time... I still prefer joo Chiat is the best may be the chef or others... Hope to see u agsin

The quantity and quality of food is below their usual when you use groupon. The crab came out warm on the outside and cold on the inside.

The place was spacious and service was good. Side dishes were nice too. However the small crabs did not have much taste and were a little disappointing.

We had the seafood tower. Well we gotta say it's over-rated. Better to eat other seafood in the restaurant. Service was good, but was disappointed with the seafood tower.

goof food overall and okay price! enjoyed the food there