海底捞 Haidilao Hot Pot - Plaza Singapura

The place is Easy to find, food and environment are good

one of my all time favourite restaurants in SG & will always be back to satisfy my cravings!

One of our favourite place for hot pot. We went there with our little one. Staff took care of us very well. Nice food with good ambience.

We had a great time with Haidilao. Great food with wonderful staff service.

good service good food good taste good environment very recommend

We feel one of the differences is this place delivers a broader experience in terms of not only good produce but also great service and attitude

Food and services are good. My family enjoyed the lunch.

love the ambience and, as usual,great service! will be back!

nice atmosphere for family meals. the songs and toys are a bonus!

family's favourite hdl location. staff service great... will be back!

Overall great experience as usual and best service so far

Food was great and fresh but had to wait for a long time despite my reservation

We managed to enter the restaurant even before our actual booking time. The service is great as expected from hdl!

No need to queue at this hour w booking but else priority waiting

Overall service was good and this restaurant was wheelchair friendly. Some other branches are not as convenient.

Excellent place. Very satisfying visit. Always happy to done at hai di lao

Service is always good there, looking forward to going back soon!

Always good gathering place with the closest! Good experience as usual

Great dishes and welcoming staffs! Will surely come back again

Queue was fast. Service was great. Enjoyable experience for all.

good place to visit during birthday month but still prefer CQ branch

I was very happy and enjoy during my time in Haidilao.

Haidilao Plaza Sing really makes the effort to please their customers with 变脸 shows during dinner time as well as giving free manicure to female customers 😍 I visited Haidilao Plaza Sing many times already and it is highly recommended to go there for your dining 🥰

Staff is friendly and attentive. The ambience is full of fun due to entertainment show during lunch. Will definitely come by for dine in again.

The food was good, and service was amazing as usual.

queue was insane but thankfully they have activities to distract you.

first time trying out Haidilao. enjoyed their service and ambience. Food is good too but a bit on the pricey side. ok if not eating a lot. set meal for 2 is reasonably priced. side dishes are fun and generous in a "buffet" style.

Was pretty empty when we were there. Portions has gotten smaller and smaller in subsequent visits

Great food and very good service provided by the staff there

Service was pleasant, prompt and efficient as usual even on a peak fri evening

awesome place as usual will definitely be back again for sure

Family loves this hdl outlet. Desserts are nice and service great.

My friend and I enjoyed ourselves here, having great food with great view and service, will visit again!

The Plaza Sing HDL outlet were clean and the staffs are very friendly. My family was the 1st time try out HDL and is my boy birthday. They have gave my boy a wonderful birthday celebration. Thanks

This outlet has always been my family’s first choice when dining at hdl. We’ve been to so many different outlets but no other outlets wins Plaza Sing’s in their service. Thank you for the outstanding service! 🫰🏻

i was a little upset with the eating experience here.. Was the first ever time i felt upset about it. the service staff incharge of our table (Table 88) wasnt focusing, i felt she is either overwhelmed or maybe too focused on that 1 particular table of guests. it is so obvious that the 1 particular table of guests were the regulars; as a few staffs came over to the table and approaching them and spoke to them. i noticed a few tables beside us were also being neglected by her (the staff incharge of the area; didnt manage to catch her name though.) we called out a few times and we had empty plates on our table (despite us placing the empty plates at the outer area of the table for staffs to keep/clear), but she totally ignored them when she walked past few times; not sure why; not once, not twice or not even thrice but multiple times. Also noticed that she kept going over to that particular regular guests' table and service them and PR with them (talk to them, service them, clear their dishes etc). i mean if they really are VIPs, either get a room for them or have 1 particular staff servicing them, as felt that it is not fair for other guests as they paid for the food and services and yet being neglected totally. kindly take this as a friendly feedback instead of a complaint; and kindly let that particular lady staff know of the feedback, would very much appreciate none of this will happen again on other guests or next visit. Thank you very very much. :)

Staff were friendly and did their best in celebrating our friend’s birthday! Good vibes all around.

Staff was helpful and recommended me dishes that suits my diet

Staff are friendly and hospitable, generally go above and beyond to ensure we were comfortable and satisfied. Food is consistent between outlets.

this is a good place to have gathering with friends

Haidilao is a very popular hot pot chain. Their service has always been excellent, with attentive and enthusiastic staff, and they offer many creative service features, such as providing haircuts and toys for guests. The ingredients are fresh and diverse, providing customers with a great dining experience. Overall, Haidilao is a highly recommended hot pot restaurant.

Very energetic and lively restaurant our service crew Darren was exceptional in his service to us making us feel very comfortable and welcoming. Food was great too :)

Foods was good and service is great as well. Overall nice place

Food was great, service as well would go back again

Just want to have a good dinner with family. The food is great and price is on a higher end which is common for the service. 🙏

As usual, good service expected from Hai Di Lao. Recommended to visit!

The service is very good and the food is nice.

Service and food is always tip top at HDL Plaza Sing.

Service was very good. Staff were patient and food were nice.

overall a nice experience to catchup with friends but i feel too many birthday celebrations & other noises...