海底捞 Haidilao Hot Pot - IMM

Only priority queue and this branch is popular. But good service and food overall!

Service standard is good as always, friendly staff. Food is fresh, very important for hotpot

service is as good as always. but the outlet has so many people and waited quite long

Every birthday celebration, we would go for HDL. The food and service were great at IMM. Thank you.

Food at Haidilao was always decent and service have been great!

Well organised location. Enjoyed the location and restaurant very much

HDL is always a great place for hotpot. Service is good as usual.

Great service and good food as usual, the waiting time is shorter than other outlets

One of our favourite branch, service is good. Favourite hotpot.

staff is very nice and polite.food is very nice and good

Services was great! Staff was very attentive and food was nice as well!

Always nice to visit HDL. This place is really popular but you never feel squashed and too crowded.

Friendly staff. Great ambience. Premium food quality. Definitely will go back for more.

It was good worth to go it again nice nice

Been to this outlets many times and it’s one of the OG for HDL. Still one of the best outlet

Still one of the best restaurant. Love the variety of condiments available in the section

The staff did not take order seriously and always forget and ignored many times when orders even though i said please few times. I hope improve in service. Thanks

Good food good service. Except long wait time. But offset by the yummy tidbits they serve while waiting.

I love this place but I find it too pricy

Food was ok. Service also not too bad. But as usual food is not so cheap.

Awesome service as usual, food was good too. Nice atmosphere and wasn’t too crowded or rowdy. Overall very happy with the experience!

Haidilao reservation much more easier for online booking. Service over haidilao don’t need to say excellent from IMM outlet.

HDl will never go wrong. Service and food quality remained high.

Excellent service by the staff at Hai Di Lao, great job!

staffs are very friendly and their services are very good.

i like the food and their service. waiting time was a bit ljng

Always happy to visit HDL despite the long wait. Waited almost an hour but happy w the service.

love the food always, will come back again for sure

Good service and no need waiting . Good explanation for service staff on the food.

Came here for a birthday celebration for the fiancé! They gave him birthday noodles and cake + fruit platter. Great service as usual :) keep it up!

Great food, service and ambience. Had a great dinner with friends :)

Excellent experience. Food was fresh. Great service. Lotsa different sauces to choose from.

Great service as expected and doesn't disappoint! Food selection seems slightly lesser than less time and side dishes are good!

Very quality food and service. Had a memorable dining experience, hope to revisit again!

have to wait 40 minutes even with a reservation in advance

Nice place for steamboat, there’s option for Yu Sheng / lohei during Chinese new year period

Staff service was excellent. The babies even got toys to keep them entertained!

This reservation is just for priority queue. Once there, still need to wait for a while for table to be available. But useful still, rather than just wait in ordinary queue for longer.

Great food and service as always. We’re quite lucky as we didn’t have to wait too long this time. My go to place for steamboat with friends

Might need to wait abit when it’s very crowded. But convenient to book before heading over. Save time

Favorite rainy day go to place would be hot pot! Always satisfactory soup. Service was good!

Nothing can go wrong with HDL food but the service received from IMM is subpar as compared to other outlet

Server was attentive and friendly, food was good! Overall a good time!

quite nice, it is very clean and the service is considerably one of the best I'd had

Hai di lao service staff never disappoints. They were patient and listen to every request that you might have. Food was on point as well.

service and dining atmosphere were great!! food is great too :)

The restaurant staff was really friendly and helpful. They helped to safe keep my bag and ask about quality of the meal periodically.

1 2 3 4 5 67 8 9 10 nice

Amazed that able to get a table via quandoo. And thumbs up as always for hdl.