Hai Tien Lo

Service was not as attentive as hoped as the restaurant appeared shorthanded. The black truffle char siew pau was very special but some of the other dim sum dishes tasted quite ordinary.

Nice ambience and service personnel. Keep up the standard. Will be back...

Overall ok. nothing much to comment. Staff is very friendly.

a place worth considering for friend or family gathering, food is good

Overall we are satisfied with the food and price, some are slightly expensive some are quite reasonable. It was quite noisy though as several tables next to us were family with babies and toddlers.

not worth the $, too little choices, but the waitess is very friendly

Very good service. Very delicious food. Highly recommended. Would visit again

Nice ambient. But was the cup and plate was pretty dirty. Food is delicious and price for 4 were cost only about $200. Can be better on the hygiene.

Much improved menu. Pleasant and nice atmosphere. Service is good.

Very nice location to have Chinese food at a nice hotel. Like the size of the appetizer, good for one person. The restaurant is quite busy last night and I guess they are lacked of staff, takes a few minutes to find a staff to take order.

Food was good as usual but they were really slow with the dishes. I actually found a tissue-plastic like material in my soup but the waitress claims that it’s mushroom but the thing is I can’t bite it apart. So I highly doubt it’s edible. The red bean pan cake had a really strong oil taste, so I’ll not recommend that dessert.

Value for money given the quality of food n service =)

Very nice dim sum buffet. A bit on the expensive side but made up by the high quality food. Service was prompt even though the tables are away from the main dining area.

food: quite pricey but portion is sufficient and quite nice. The claypot vermicelli is good. service: attentive and friendly, a big plus. environment: nice and cosy. Good for special occasion. understand that UOB card having 20% off promo till end of year.

the service rendered was great. one of the waitress was very helpful. she brought the hot water twice for my friend to wash her baby's milk bottle and to make it warm. generally the waitresses are very polite and provided good service. just that i am puzzled why was the orders written in full english instead of a better way of having the orders taken. the food was okay just that the roasted duck has a smell and the ee fu mee was not what i have expected. other than that, it was good.

1) Quality of the food is fantastic 2) Service of the crew is good & attentive 3) Atmosphere of the restuarant is good 4) Overall is wonderful

Food wise was good.. BUT... Too expensive.. For the price the food serving wss too too slow.. We waited 30min for each order to be served which was way too slow service..

Food is good, as one would expect from such an establishment, service is overall prompt and attentive, dessert options can be improved, selection is rather limited

Great dining experience would definitely come back again with family !

Very good choice when u want to eat dim sum

The environment was nice and comfortable .Also the food was very good It is a good place for Chinese food and it is quite spacious

good. great excellent. super. yummy. shiok. wonderful. perfect. excellent setting. ambience is perfect. great staff. happy meals. will be back. soon to enjoy again. yummy

The service staff were good. The food arrival was fairly prompt despite a brunch time crowd. Always a good place for quality Chinese cuisine. Will recommend others.

All you can eat dim sum has a wide selection and is of high quality. It also includes high value items. Good and attentive service.

good food and ambience for bringing overseas guests. price is a bit high but worth it for the food and service. will be back again

Waiting time for food items of the dim sum brunch is very long. Would have preferred to be informed of the estimated waiting time for food items that will take time to prepare and serve.

Manager (Apple) were quick to salvage situation and offer a table for two promptly Service staff (Michelle) were friendly, cheerful and able to offer choices but could be more subtle and slower in her communication speed (but can understand as no of staff serving no of table not in proportional thus have to be quick) Overall ambiance is great. Food quality is also commendable. Will visit again

Staff was friendly and good. Restaurant had good ambience but was a little warm. Food was really good and they had very fragrant and nice tea.

Quality food and service was good. However, previous experiences seemed better as staff was more attentive and prompt in attending to our request Will still visit again.

This year menu could have been better if there was xiao long bao. Last year menu was better than this year. The complimentary wedding anniversary cake was only a small slice shared by 5 in a table. Quite a let down. Previous year was a whole cake.

Excellent service by the waitress! Attentive and food is good!

Courteous service staff ; Peking duck is yummy! A little on the pricey end but overall ambience is nice except that the neighbouring clanking sounds of wok is a bit of a nuisance

Had the claypot promo, it was alright, but pretty much normal fare you can find at a zhichar restaurant. Service and ambience was good and my family enjoyed ourselves.

They offered good service and good food. Dim sum is good

Good food and great service. Celebrated birthday during lunch and opted for the buffet. Wide selection of choices for dim sum buffet as it includes not only dim sum but also dishes such as fish, prawns etc. Highly recommended for buffet dim sum lunch.

Great food. Great service. Great ambience. One of the best restaurants ever. Love the quality of the food and the level of service here is simply top class.

Presentation of foods serve are excellent & also the taste. Service staffs are very friendly & attentive. If the restaurant have a greenery scene will be nice n set in right ambience.

It's been a long time since I last dined at HTL. Had dinner there last night. Kinda disappointed with the location of the restaurant. It's on the 3rd floor, overlooking the lobby. Perhaps it's time to rename the restaurant. Food is alright.

Came here for group dinner. Good service and food were fantastic good. We had the Gardenia set and all the dishes were very tasty. Not salty and oily. 👍👍

Good service and very polite waitresses Food is good However, waitresses forgot to give spoons for each dish Overall very good experience. Keep it up

The service was very good & the staffs are all very friendly & polite. The food was super yummy. A pleasant dinning in Hai Tien Lo.

Went for the buffet lunch. The food is of good quality and good customer serving staff. Could be more prompt with the serving of dishes though..

Food was great, the service was great. Ambience was peaceful and setting was excellent. Had an amazing Mother's Day celebration there and I would definitely be back again.

Good food and excellent service! Good for business luncheons. We love the exquisite dim sum especially. One of the best in town. Highly recommend to try out this restaurant.

The food was well-cooked, nicely presented and delightful to taste. The cosy ambience plus the warm service added to a great dining experience. Would have been perfect if it was a little less pricey.

This is my first time using Quandoo to make a booking at Hai Tien Lo. Is very easy and convenient. I'm happy to dine at the restaurant. Love the food, great service and nice ambience.