Reviews of Suki-Ya - Marina Square (216)
Read what people think about Suki-Ya - Marina Square. All restaurant reviews are written by verified Quandoo diners. Learn more about Suki-Ya - Marina Square before you go by getting tips and ratings from other restaurant-goers. With real-life reviews, you can see what other diners loved about Suki-Ya - Marina Square and book a table with confidence!
216 reviews
216 reviews
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The restaurant was quite crowded and I feel that they were a little short on staff. However, I still had a good experience as the staffs were helpful.
The food itself was good. The staff however was not paying attention to customers. People had to wait 5 minutes for someone to come to handle their payment. We also got not the meat that we ordered. Especially the lady that was at the desk looked angry all the time. She also ignored all phone calls that she got while we were in the restaurant.
Service was terrible which led to us having to do everything on our own accord and still had to pay service charge, which felt ridiculous. Limited variety of food and dishes that was only fairly decent.
The staffs are less pro-active. Clearing of stuffs and replenishment of soup, needed one call one move. Foods is average, drinks are limited. Both cold and hot drinks using same type of plastic cup
good service as usual, my sixth time here and always enjoy the food. Place a tad undermanned but otherwise service is good and the staff are patients
Everything was prepared prior to arrival. Spread was good as well. The Marina Square branch doesn't seem to have the same beverages available compared with the other branches though
Need to be cheerful and more friendly for the foreign staff. service without smiles and without greetings. however there was one local auntie perhaps kitchen staff that was very friendly
Staff rushed us out when timing was about due, even though there was no queue outside. Unlike previous experiences where they don't do so unless there is a queue forming outside.
Service was so so due to small number of staff. Lack certain hotpot ingredients such as enoki mushroom which is available in other branches. However, food was still acceptable for the price.
Service a bit slow as the place is understaffed but otherwise value for money. Booking was a breeze with Quandoo. We were allowed to enter exactly on the dot.
Had lots of beef. Pretty fresh food and love the Kimchi and Sukiyaki soup. The sukiyaki soup can get a little salty after a while, but the Kimchi was the best.
I think food needs more replenishment during the peak periods. Otherwise it was quite a positive experience. I think the spread of food variety should be increased
Had to wait a long time before being seated. Only two service staff so had to also wait for soup and meat to be served. Variety of food was good and the overall food quality was great.
The service staff were very attentative and quick in their response. Food was great! Especially the beef and cheesy meatball! I had a great lunch and will definitely recommend the restaurant to my friends!
the seat we had was right under the aircon and when almost finishing we discover water droplet dripped down from the aircon above us. food selection not much.
Service was not fantastic cos I think understaffed but luckily it was not crowded the day we were there.. Food was ok, variety ok.. Overall experience was quite good..
Quality of food generally good. Ambience is good. Me n my partner like it alot. Seems they are a bit understaffed but still they did their best to meet everyone's needs
- Little variety of food - Staff don't seem genuine or sincere in serving us and 1 of the staff looked at his watch when he was telling us that the shop would be closing soon - Drinks should be on self-service basis to relieve the manpower crunch
Booking was fuss-free. The restaurant was quite crowded and was under-staffed. But food quality is always good and once you get the attention of a service staff, you will be served promptly.
Decent and nice value for money food. Meat and veg and soup bases were simple and satisfying. Small ice cream cups as dessert to round off the meal Helpful and quick responding staff despite it being a relatively busy night.
Liked the food. But was not too happy with the time restriction on the buffet. The restaurant was not very crowded. So there was no queue to get food and the wait to be served when food was ordered was short.
good service & helpful staff! will visit again with friends.
Good food and customer service. I enjoyed the meat and variety of vegetables. Only thing is the sauce bowls are left empty unless we inform the staff of it. Also they don't have the sesame sauce, instead they have a spicy peanut sauce which is just not my cup of tea.
Variety of food ingredients are limited and quantity of golden mushroom run out around 8pm at Marina Sq. Think that's too early to run out supply for dinner time. However the service staff were good, have to compliment their efficient and polite service.
was disappointed to find out that variety of food is very little. it should have more choices of food coming from a buffet restaurant. however, good and efficient service.
Everything was alright. Nothing to scream about. Price was reasonable. The 4 of us ate stacks after stacks of sliced beef and pork. I think they just need to help us remove the empty plates faster. That's about all.
good staff, fresh pork, chicken not as tasty, nice green tea, but no ice provided, ice desserts but only fruits which is not nice. aircon is cold.
Beef nicely sliced and easy to eat. Conducive environment to eat and chit chat. Sign up for their membership to make your money's worth!
The meat is fresh and service's fast! Tots worth it.
"What a lovely restaurant, good food and service and atmosphere, definately hope to go back.
Soup base is good. However, variety of food is limited. Also, it seems lack of manpower. Meat section has to queue and wait for supply.
pretty good especially the tonkotsu soup base. staff was attentive and service was prompt.
Buffet choice a bit limited compared to other shabu shabu restaurants in Singapore. Ambiance is good, service was quick and attentive, overall the restaurant is a good choice for casual non expensive dinner.
The beef and the pork was quite good but can't say the same for the chicken. Though the selection is a little limited, it is excellent value for money with the OCBC Credit card 1-for-1 promotion.
too little choice compare to other steamboat buffet but the price is very cheap and use ocbe there is one for one promotion which is very worth
Our booking was recorded as per our order. We didn't need to wait for long time to enter the restaurant. When we visited the restaurant and said our booking through quandoo, they identified it quickly
The restaurant has limited staff and the service was not very good despite the high price paid. The food variety was limited as well. It is not worth for the dinner price and the variety.
The meat is fresh, soup base taste good but lacks of variety. Restaurant is clean and service is fast too. Did not need wait long.
Happy with food and service, extremely satisfied with my experience. Will definitely go back again, and will recommend to my family and friends! Thank you very much
Meat was fresh even though variety was minimal. Service was awesome and generally the restaurant was clean! The price was reasonable as well ! :)
Very good selection of vegetables. Beef and pork were all lean cut. The Tonkotsu soup base was well stocked. My friend loved the shabu shabu here and she's definitely coming back for more.
Good experience, good ambience, good customer service, good taste good and warm, best place to be with and also it a place easy to find.
Worth the money. Especially for NSF. Can improve on the choices of food and timing allocated for eating as 80 mins is abit too short. Preferably 90 mins
restaurant was not prepared for crowd after CNY. the food and soup was not refilled despite repeated reminders. and the variety was really dismal. the meats are sliced thinly which is good but some of the beef was in frozen form
Good service. As we came after the lunch rush hour, the staff did not chase us away after the 60mins limit. Varieties of food were not too bad and the soup base were yummy. I brought a foreign friend with as this was the first time she had steamboat and she thoroughly enjoyed it!
Helpful and friendly staff. But there was no cheese balls when visit. But overall still a pleasant dinner with friends. Always a choice to go back especially marina square branch.
Visited on a Monday night. Severely understaffed, only 2 staff available during the dinner period. The two did not smile even once throughout. Soup ladles were not even provided (isn't this a basic item for hot pots?) at each table. Food variety was average. Overall, would not consider returning to this restaurant.
Staff are really amiable and prompt when attending to customers. I love the wide variety of food that they have nd they taste delicious, will definitely visit again.
smiley and warm staffs, had a good experience with my friends. foods are nice, price quite competitive, only my friend really liked that tofu with cheeese inside and tried to get more but no more refill in the tray
Very enjoyable shabu shabu buffet. Reasonably priced as well. Varied choice of soup bases. A great place to dine with a big group of friends.