Suki-Ya - Heartland Mall Kovan

Decent selections available and discount available with the member card.

Good service but very less food. Seating was comfortable. Only some drinks was self service, the rest need to be order. Overall good experience. Satisfied.

The food was great and the service was average, but usually buffets have the services that are pretty average. The variety of food there is not vast but we go there mainly for the meat so that'a great

Service was okay on a slow weekday night. Sukiyaki soup was good! Dessert was also provided, I liked the selection given. Will go back again!

okok but not much variety from the buffet spread. abit disappointed

Restaurant staff were polite and helpful. Food was served fresh and prompt. Tables are slightly more spacious as compared to other Branches. Overall dining experience was very good

Food and service was so so. Money better spent eating elsewhere. Though it's buffet but I rather pay for ala carte at places like haidilao

The food was generally fine. The service was, however, not acceptable. The wait staff took forever to attend to us even though the place wasn't crowded.

Food not that fantastic that i have tried at other branch. 80 mins consume time is a little bit too little for us as a group.

Had a nice birthday celebration with a friend there. Waiting staff - an old auntie - was attentive as she regularly checked on us and asked if we would like to replenish any more meats.

The booking is quite efficient and also quite fast to finish the entries, even though the choice of restaurant may not be at the moment concise yet.

Not much variety and requested to have a corner seat but is rejected by the service staff. Trying to get staff to top up soup but all seem to be busy.

My second visit to this outlet. Great Dining experience but if the ice cream is also open for lunch it will be even better. Staffs are friendly!

Staff were attentive and friendly. Food was alright but the broth was a bit watery. Selection of food was not very wide but it was good enough.

Food was ok but lack of variety in choices for meat. Service staff was attentive though. Actively topped up our soup and offered to help change a set of pork belly that was too fatty.

Food was good, and service was great. Very friendly staff

Good variety of ingredient options. Feel that staff can take more initiative to refill soup. I am a frequent patron and I don't think there's ever once the staff refilled our soup base without us asking.

Disappointed with the range of food items available. They removed the cheese tofu, and the delicious chilli sauce mix that we normally use to dip our meats in. Also, the duration of time they give for students ($14.90++ promotion) has been reduced from 1.5 hours to just an hour. That's hardly enough time for us to have a relaxing lunch. The only thing that saved them was the good service provided by this elderly waitress, who had smiles on her face and efficiently refills people's steam boats with soup whenever she noticed that they were running low on it. Other than that, the service of all the other staff was below par, and they didn't look interested in their jobs at all.

Food is good but not much variety. However the service over there wasnt that great. Staff were almost all blackface with attitude. Maybe they can improve on their attitude.

Nice dinner. Simple and complete spread. Good broth. Table setting not to condusive for big gathering. Atsmosphere quite ok. Not too noisy and busy where buffet dinner is served.

the food was great!! the service was pretty decent though they took quite a Long time to attend to us. Will recommend sukiya to you

Service and food very good! Not crowded on weekdays. 1 for 1 deal by OCBC card was a great deal. Broccoli and other vegetables were fresh.

The food is good replenished fast. Too bad that there wasn't any chilli, only chilli flakes. We had gotten a good discount using Safra card too. 😀

The variety is very limited. We felt very warm sitting at one corner. Refill of soup is slow. Overall, VERY disapointed. I don't think I will go again.

Pleased with the soup and meat but service can be improved on.

The food was adequate and taste-wise it was ok too, But it would have been better if the restaurant provided more variety of food for customers to choose from.

Staff were initially disorganised after the post-lunch rush - no drinks available, no plates to pick up food. But eventually they managed to pick up.

The Meat served was fresh and the service was prompt... The only downside was the time given was too short at 80minutes... Nonetheless, will return in the future for round 2...

Great experience, service okay, choice of food okay. Will recommend others to try! G r e a t o v e r a l l

good food good seating. Worth another trip to kovan heartland mall sukiya. Much better than other location of the same brand. The varieties of food can still improve

Service was pleasant, except for the part while settling the bill after the meal, as it was advertised on their website for the weekday lunch time buffet, however the cashier did not automatically accord the promotional discount to the customer until being prompted to do so. They had initially intended to charge the original buffet pricing. Just feel that staffs should be aware of the promotional discounts & accord directly to customers without being prompted.

Good meat, good sauce, good soup, good experience. The table is a bit small though, but we will be coming back for more of this.

Wish there was more variety at the buffet table. Mostly steamboat item and only lettuce. Enjoyed the broth that we cooked in though, but by 8pm, desert of chocolate cakes was gone and there was no refill.

There wasn't a variety of food, and there were frozen vegetables Pork tonkotsu soup base was awesome Staff don't come around often to refill soup base though

hen hao wo xi huan !! ru guo zai you ji hui qu wo hui qu !! ta men de shi wu hen hao chi :-)

Chicken was not available for the day of visit and not forgetting the soft served ice cream that was not available too. The soup base that i took was either too bland or salty. After finishing the initiate soup base that i have, tried the laksa soup base which was equally bad, in fact it was worse than a regular soup base, because it was literally close to drinking chilli oil instead of the laksa flavour. Not even worth visiting anymore. If i could even rate it as 0 star, i definitely would.

I was about to be late for the reservation time. I made a call and they held the table for us for 15 mins. The whole experience is great.

Great restaurant ,food is delicious ,service is great.Recommended!😄If I ever had a chance to go there again,I'll order lots of food,had a great end year dinner there.

The food was great. However service was not good. The servers preferred to stand around and joke rather than work. Items like desserts ran out quickly and we're not refilled. When we wanted to refill soup we had to call them a few times before it was done. There we're definitely enough staff but very few of them actually working. At one point the cook/ someone from the kitchen came to help us refill the soup. Don't know what the servers are doing.

Months ago , they do provide ice cream from the ice cream machine and if i didnt remember wrongly , there are other stuff to choose from behind counter. But last week i went , the ice cream machine gone. It become those take n go , chocolate , coconut and green tea. Seem like there are lesser choices available and kind of boring.

Service was prompt and service staff was patient with our enquires. It would be good if they have informed of the 80mins restriction before start of buffet.

The waitress and waiter were very nice, they even helped out for the surprise that we were giving the birthday babies. Will go there as a big group again!

Pretty average. Not at all crowded on a Saturday afternoon. Rice was hard, service ok. Had Kim chi and pork soup; heavy on the salt.

good service, nice music. overall, the food choices are sufficient and fresh, new noodles added to the menu. drinks are free flow, so are the meat and vegetables and eggs and noodles and rice. love to go back again.

Clean restaurant, fresh food items very neatly and nicely presented. Smooth and fast service, self-help counter for drinks and food items other than meat. Thus, very convenient for diners and food items are always topped up.

I read the reviews and mostly were bad. Was hesitant to go for the buffet at first. However I decided to give it a try as there is a 1 for 1 promo going on. I went to kovan branch today at 12.40 It was not pack and we were served with a sit within 1 min. The food we requested came promptly. Service is ok. Not as bad the review I read. The variety of the food is limited. But what do you expect if you are paying about $12 per pax for 60 min?? If you were to ask me if I will go again? Yes. If there is a promo going on.

Good Service staff, especially Ms Pessie. Refill soup and food very quickly and ensure you have sufficient attention. Enjoyable dinner experience for family with desserts.

Quieter than Plaza Sing's outlet. Kinda sad that they took away the ice cream component of the buffet lunch. At least the student price ($12.90++) made it worth it.

we got our seat immediately without any waiting. One of the staff introduced membership card which was quite worth it for us. The only unhappy thing was with the other staff that reminded us that we only left with 5min. We requested for another plate of meat. She seems to unwilling to give us and told us that we only left with 5min.

Seems to be quite short staffed during the afternoon. Waited for quite a while to located the staffs to top up the soup for us, which makes it quite frustrating as we were only given 60mins for the buffet.