Keyaki Japanese Restaurant

The place had a very nice ambience, but food was just average and rather overpriced. I redeemed offers from the Entertainer app and there were a lot of misunderstandings, as if the staff didn't know how to use the app in the first place. Very disappointing service and experience overall.

The teppanyaki and sushi is truly great here however their service is terrible. We had to wait half an hour for every dish and even cutting of the cake took half an hour! Unbelievable.

The ambience was great at dinner with business partner. Food was also fantastic especially the wagyu beef very nicely cooked and melt in mouth. A non beef eater like me still think about aftermath.

Celebrating a birthday event there. Go accordingly to plan & expectations. Staff know how to bring the surprises the right way without giving too much during the preparation. Great!

Certainly one of the best high-end Japanese restaurants in Singapore. Very fresh ingredients are used and the Omakase set is very well balanced and refined in taste. Service standard may drop slightly when the restaurant gets a bit too crowded. The only negative point unfortunately is the very diluted green tea which by right the restaurant should have paid attention to.

Excellent food and ambience. Teppanyaki dishes are sublime, especially the beef with scallop dish. Would highly recommend to friends. Tofu cheesecake for dessert was also good though not outdtanding.

The service is superb, the staff is very attentive and the whole place is very fine, class and sophiscated. However the teppanyaki is soso only.

An atmosphere and people are best. About food, it is almost very good, but the rice was a little bit heavy for me. But I am very satisfied.

Keyaki is on level 4 of Pan Pacific hotel. We had two set meals. Food quality was good however we expected a larger serving. Service was excellent

Food was mostly good, except the soba which was rather normal. Scallop wrapped with beef was especially tasty. Service was attentive accompanied by a relaxed and chill ambience.

food was good but after services was lousy. was told that we could sign up for free membership to accumulate points. we did but till now we have not received any email confirmation or call from them to confirm the membership status. so disposing with their services and will not recommend friends to go there for meals

As with my previous visits, the ala carte food is fresh and excellent. Service also tops. Waiting time long although we were the first customers. Our meal took 1 hr 45 mins to finish. Of course, at a premium price for excellent food and service.

The fresh sashimi and sushi is the main reason we love going to Keyski. However we'd be remiss if we did not also mention the impeccable service and attention to detail of the waiters and servers.

Food quality is excellent, dish was at its freshest but price on the high side. Ambience satisfactory, service is excellent. Overall, an excellent dining place if one can afford it. Otherwise a place for dining on special occasions (e.g birthdays, anniversaries, etc). The cost for my ala carte dinner was $800+ for 2 pax, including a bottle of sake costing $150.

Place was good, great ambience. The beef is a must to have, grilled or teppanyaki style. Nice place to bring family with kids lots of space to let the kids roam around.

Unique dishes. Lots of variety. Set meals are available. Nice environment inside and outside the restaurant. The fish pond outside the restaurant is very soothing to look at.

The sushi at Keyaki was fresh, clean and elegantly presented. We enjoyed the meal and the service was top-notch. There was a very slight glitch (we had ordered two salads, but only one was presented). The staff apologised profusely, charged us only for one salad, and then presented us with another salad "on the house". I look forward to returning to Keyaki for the fresh food and warm service.

Good customer service and food is my bad for lunch

Spacious, quiet, attentive service staff, and a private and beautiful Japanese garden located just beside the restaurant but still within its overall premises. Food is good.

Limited menu. Presentation of food is so-so. Very expensive, have eaten nicer food elsewhere at a lower price. Ambience is good. Service is good. Probably won't return.

As always, excellent food and service. Lovely Japanese garden and koi pond. Special requests accommodated graciously, much appreciated.

1. Additional order d id not arrive and need to be reminded 2. Teppanyaki dishes served at ala carte table were cold. 3. I have not been to Keyaki for sometimes and was disappointed in comparison to before. 4. Though I have mentioned through phone to reconfirm and have advise that it is my wife birthday, there were no gesture at all.

The ambience is great, especially when you are walking towards the restaurant. Service is great. Food choices are rather limited. Presentation of food is so-so. Quite surprised that they used crab-meat stick in my Chirashi sushi. Had eaten better Japanese food elsewhere at lower prices too! Would probably not return.

quite disappointing food was nothing fantastic nor superior spent more than $1,000 for 5 sets meal nice ambience but will not recommend as value for money

The grilled items (cod fish) and sashimi and sushi were very good and fresh. But the teppanyaki dishes were disappointing; something was lacking in the taste and the restaurant forgot about our teppanyaki order so we had to wait an extra 30 minutes.

Poor service ( waitress kept trying to sell us add ons ) Also was told that we were going to get a free valet over the phone if we spent above a hundred and fifty but in the end was apparently supposed to be $300 Food is ok but a little pricey

Poor service. Nice view and food is average at best. Overall rating is a 2 based on the price and value for money. Not going to go back again.

Mediocre Japanese cuisine. With the price I'm paying, I'm expecting better and fresher quality ingredients. Service was polite but slow. Best thing for the night was just the fried rice, which was not worth shouting about either. Disappointment.

My second visit in a week. Great food, fresh sashimi and wagyu beef was excellent. Service staff was polite and attentive. My next visit will be at the teppanyaki section.

we would like to visit again to have best teppan yaki in Singapore. the best place to have lunch or dinner with clients in business casual situation.

Impeccable service and excellent food. Definitely visiting Keyaki again in near future.

Attentive service but mains arrived so quick and the rice took so long that the food got cold but they promptly heated the food up again.

Generally a place for good food. Price abit at the high side for lunch! Dinner should be a great place to dine in. Overall good!

A little busy but a very good experience as usual

This place is Great as usual ! Service and food are top notch