海底捞 Haidilao Hot Pot - Downtown East

we were seated quickly and the food was good as usual

I enjoyed my time there. The food is good, especially the congee at the sauce bar.

Booking was easy as always and the variety of food there was great

Great food and service. Very enthusiastic staff who were very knowledgeable as well.

Waited rly long, front desk service was severely lacking and unfriendly

I always enjoyed my visit to Hai Di Lao. However this time round, my sis was not 100% happy with the service of a particular staff, thus, I did not give full points for service.

wonderful. great resort location and friendly staff with excellent service !

great food and good service from the staffs as usual

Great food and good service. There’s a 39.90 deal for lunch for 2! Great deal !

Good service. Staff were friendly and nice as always. Ingredients fresh.

Always like going to Hai Di Lao as the service is always above expectation!

Always nice and repeat going to the same place for celebration

My Family Been there for more than 5 times. Always nice to be back there. Will be there again soon. Thank you.

Great. Thank you very much. Have a great day. Cheers

Quick service and staffs were very helpful and accommodating as always

One of my favourite HDL outlet, love the atmosphere and services

Friendly staff and nice food, will definitely go back again.

As usual, hai di lao always a great option with children.

thank you for the great food and great service, enjoyed very much

Only waited for a while before being ushered into the area despite the place being super full! Wide range of condiments ! Even the drinks and instant noodles were included this time !

service, food, ambience are all perfect. get away resort feel. highly recommended!

Great place to eat. Nice food nice atmosphere nice view

Friendly service winter melon tea was included in condiments fee

excellent service and quality of food as always! staff are so friendly!

Service was good. Food is nice. Very good. Tomato soup base not bad

Awesome! Hassle free booking and immediately had a table upon entering

Child friendly, fast and responsive, great service, friendly server, happy customer!

Good as always. Love the variety of condiments and the atmosphere at this outlet

Too many people in this branch. Still have to wait even though we have reservation. Food is same as other outlets. Generally good but will probably go another outlet

Fish does not seem to be fresh. Could have been better if the staff took the feedback seriously and confirm on the freshness.

Good as always. If only the priority queue can move faster

great food and excellent service thank you for the enjoyable experience

excellent service and good quality of food and great ambience thank you!

The food was fresh, customer service was superb. Definitely will continue to go to this outlet!

Foods were fresh only some cuts coriander were not fresh. Little variety of fruits cos outlet is smaller compared to other outlets .overall satisfy

Made a reservation for the earliest time slot and had to wait a bit for the restaurant to settle down with opening errands. HDL is always comfort food :)

staff was very helpful and friendly! definitely one of the best hdl outlet

Thank goodness I made a reservation via Quandoo app. Cos haidilao was packed at the timing and thanks to the priority queue, I managed to enter within 5mins!

Great place to spend as family. Will come back again if possible.

The service is very good and the quality for soup base and dishes.

good service and ambience. will defo be back again soon

Very impressive noodle showmanship Service was excellent and all staff seem very enthusiastic to come forward to meet our needs well done ! Highly recommended

Good service as always, hence I’m always making returning visits

Service was good and I did not have to wait, table was ready

Long queue even with advance appointment booked. Some staffs are not as friendly as other outlet.

great! excellent service and good food with nice ambience thanks

Not bad food was fresh and fast,will go back

Not bad, didnt have to wait long, food came fast

Friendly servers good service will be back next time here

Service is always good at haidilao. Food is great as well.