Looks like something didn't work quite right. Please reload this page.
Restaurants
Singapore
Clarke Quay
海底捞 Haidilao Hot Pot - Clarke Quay
海底捞 Haidilao Hot Pot - Clarke Quay Reviews

海底捞 Haidilao Hot Pot - Clarke Quay

Photo of restaurant 海底捞 Haidilao Hot Pot - Clarke Quay in Clarke Quay, Singapore
海底捞 Haidilao Hot Pot - Clarke Quay is not bookable via Quandoo. To make a reservation, contact the restaurant using the details below.

Reviews of 海底捞 Haidilao Hot Pot - Clarke Quay (262)

Read what people think about 海底捞 Haidilao Hot Pot - Clarke Quay. All restaurant reviews are written by verified Quandoo diners. Learn more about 海底捞 Haidilao Hot Pot - Clarke Quay before you go by getting tips and ratings from other restaurant-goers. With real-life reviews, you can see what other diners loved about 海底捞 Haidilao Hot Pot - Clarke Quay and book a table with confidence!

5.5/6

262 reviews

5.5/6

262 reviews

Food:Outstanding
Atmosphere:Excellent
Service:Excellent
Value for money:Good value
Waiting time:Exceptionally Good
Noise levels:Pleasant
6170
560
423
35
23
11
Most recent
  • Most recent
  • Highest rated
  • Lowest rated
"Excellent"
6/6
Jude T.9 months ago · 1 review

Great place love the service and food thank so much

"Excellent"
6/6
Eugenia C.9 months ago · 1 review

Kids are well entertained, nice and big restaurant with good service

"Excellent"
6/6
Chang S.9 months ago · 6 reviews

We had a fantastic time at HDL, with all the performances that the service crew came up with!

"Excellent"
6/6
Stephy N.9 months ago · 11 reviews

Service was superb as the lady whom in charged of the section we were seated at was so bubbly and provided good service! As usual, great experience with HDL Clarke Quay!

"Excellent"
6/6
Pam T.9 months ago · 8 reviews

Playroom for kids is very basic at the branch. Other than that, food is always nice and service is good!

"Excellent"
6/6
Pam T.9 months ago · 8 reviews

Not as crowded as other days on a Sunday night. Food is nice as usual, plus point for this visit is really the crowd. Get to dine in a relatively quiet setting.

"Excellent"
6/6
Xiaodong Y.9 months ago · 6 reviews

No need to wait. Nice food and great services. Good place to catch up with friends

"Very good"
5/6
Ishika P.9 months ago · 22 reviews

Amazing variety! The best part of this place was the BYO dip station and FREE ice creams at the end

"Very good"
5/6
Lily L.9 months ago · 10 reviews

We went there a bit earlier, so the waiting time is short. Thanks a lot for the great service as usual!

"Excellent"
6/6
al l.9 months ago · 39 reviews

HDL is always a favourite. No regrets going to dine there per usual

"Excellent"
6/6
Helen H.9 months ago · 3 reviews

Nice ambience & great service as compare with others HDL branches.

"Excellent"
6/6
Jason S.9 months ago · 40 reviews

Exceptional service, flavorful broth, fresh ingredients, immersive dining experience, worth savoring.

"Excellent"
6/6
Wai j.9 months ago · 2 reviews

Enjoyed the place very much food was alright and recommended

"Excellent"
6/6
Jacquine C.9 months ago · 66 reviews

awesome food as always, will go back for sure next round!

"Excellent"
6/6
XY L.9 months ago · 84 reviews

Great service and good quality of food as always, will return!

"Very good"
5/6
Vinnie T.9 months ago · 1 review

Thy provide good service and will definitely revisit again in the future

"Excellent"
6/6
Quandoo Diner9 months ago · 0 reviews

Great service with standard hotpot, nice place for a friends gathering

"Excellent"
6/6
Alice T.9 months ago · 1 review

The guy who served us was very very friendly. 👍👍👍👍👍 Too bad we never get his name. Really make our day. No regret celebrating our birthday there!!

"Very good"
5/6
Selena T.9 months ago · 3 reviews

Staff was very friendly and patient. 1 of the best outlet so far.

"Excellent"
6/6
Edwin L.9 months ago · 2 reviews

Great meal with great service at HDL. Perfect place for gatherings and celebrations.

"Excellent"
6/6
Jason S.9 months ago · 40 reviews

服务很好 - 员工热情,服务高效,氛围舒适

"Excellent"
6/6
Jason S.9 months ago · 40 reviews

Exceptional service offered today. Staff was attentive - prompt responses, and personalized care for customers.

"Excellent"
6/6
Yvonne H.9 months ago · 1 review

Excellent experience good service to be provided, definitely will come back again

"Average"
3/6
gwen t.10 months ago · 1 review

Would probably not go on a Friday night when they have lack of staff so every table seem to be fighting for attention from staff to get some service. Food wise still the same as per HDL standard. But since the outlet is the biggest, hopefully they are able to get more staff to attend to the tables.

"Average"
3/6
Jason S.10 months ago · 40 reviews

Service was not as satisfactory due to manpower shortage. At the end of the meal, I waited more than 10 minutes after I handled my credit card for billing, and the reason was due to the staff charging the wrong bill to the wrong card.

"Good"
4/6
Jason S.10 months ago · 40 reviews

Guess service was not as good due to manpower issues again

"Excellent"
6/6
Quandoo Diner10 months ago · 0 reviews

Visited this outpet several times weekly, the waiting time is long but service is up to the standard

"Good"
4/6
Kian Chua C.10 months ago · 8 reviews

Nosiy and crowded. Waited 20 min. Staff a bit overwhelmed

"Excellent"
6/6
Kian Chua C.10 months ago · 8 reviews

Very busy and noisy on day of visit. Staff a little overwhelmed

"Excellent"
6/6
Quandoo Diner10 months ago · 0 reviews

Nice lunch! The service and environment were good, even mouthwash was provided after the bill.

"Excellent"
6/6
Quandoo Diner10 months ago · 0 reviews

Came here for birthday celebration. Everything was good. The biggest outlet in SG.

"Very good"
5/6
Rishika A.10 months ago · 1 review

Celebrated son's 7th. Was all good. Recommend it . was

"Excellent"
6/6
Quandoo Diner10 months ago · 0 reviews

Nice visit to this branch! Staff very nice and considerate. Food is fresh.

"Excellent"
6/6
Quandoo Dinera year ago · 0 reviews

This outlet is always crowded compared to other outlets but the service quality is much higher!

"Excellent"
6/6
Ron H.a year ago · 1 review

I always enjoy the food and service at Clarke Quay branch. However, the refilling of beverages can be quite slow when they are busy.

"Very good"
5/6
Ariel C.a year ago · 1 review

Service was a bit slow on serving the dishes so we were just sitting looking at the soup boiling w nothing to put in for quite abit but probably because its peak lunch hour. After that it was prompt and staff were helpful. Food is great as usual.

"Excellent"
6/6
Boyuan C.a year ago · 2 reviews

Buffet is good, recommend to go here again. Price is not expensive

"Excellent"
6/6
Patrick C.a year ago · 2 reviews

Has a professional team serving , it’s a great place to dine 👍 and

"Very good"
5/6
Xu G.a year ago · 13 reviews

Night view is quite good. Go ask for windows seats.

"Excellent"
6/6
Xu G.a year ago · 13 reviews

haha if go in the am, definitely it would a super quiet place to have supper. Many empty tables and you can enjoy the fastest service speed and served by many staff. The food at the counter seems to be not so fresh? as they are not frequently replenished. Thoug it is a little bit crazy to go at this timing.

"Excellent"
6/6
Trina C.a year ago · 13 reviews

Excellent service and great shoutout to go to Jiamin, thanks for your help & support!

"Very good"
5/6
Derrick K.a year ago · 11 reviews

HDL is always a good time, because service is always adequate. Just that it can get noisy at times.

"Good"
4/6
Jason S.a year ago · 40 reviews

Service was not as good due to lack of staffs on 27 Dec

"Very good"
5/6
Michelle C.a year ago · 2 reviews

Great service. Good foods. Nice environment. Overall very enjoying and satisfying

"Good"
4/6
Dawn C.a year ago · 1 review

Always happy at HDL. Good food great service. Highly recommended

"Very good"
5/6
Joanna L.a year ago · 1 review

Was easy to get reservation and seats on a Saturday night. Outlet is huge and nice!

"Excellent"
6/6
Daniel T.a year ago · 1 review

Great place - Food was delicious and fresh. Service was fantastic

"Not good "
2/6
Shino O.a year ago · 9 reviews

waiting time longer and Service not as early better so far so good

"Excellent"
6/6
Lester S.a year ago · 38 reviews

very good service as usual. staff was friendly and attentive to our needs

"Excellent"
6/6
Stephy N.a year ago · 11 reviews

Good food and good service! Can always go there for a quick lunch