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Restaurants
Singapore
Farrer Park
海底捞 Haidilao Hot Pot - City Square Mall
海底捞 Haidilao Hot Pot - City Square Mall Reviews

海底捞 Haidilao Hot Pot - City Square Mall

Photo of restaurant 海底捞 Haidilao Hot Pot - City Square Mall in Farrer Park, Singapore
海底捞 Haidilao Hot Pot - City Square Mall is not bookable via Quandoo. To make a reservation, contact the restaurant using the details below.

Reviews of 海底捞 Haidilao Hot Pot - City Square Mall (140)

Read what people think about 海底捞 Haidilao Hot Pot - City Square Mall. All restaurant reviews are written by verified Quandoo diners. Learn more about 海底捞 Haidilao Hot Pot - City Square Mall before you go by getting tips and ratings from other restaurant-goers. With real-life reviews, you can see what other diners loved about 海底捞 Haidilao Hot Pot - City Square Mall and book a table with confidence!

5.1/6

140 reviews

5.1/6

140 reviews

Food:Great
Atmosphere:Pleasant
Service:Great
Value for money:Good value
Waiting time:Very Good
Noise levels:Pleasant
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537
419
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13
Most recent
  • Most recent
  • Highest rated
  • Lowest rated
"Excellent"
6/6
Helen H.9 months ago · 3 reviews

Great service by the HDL team. Always attend to my needs.

"Excellent"
6/6
Cheryl N.9 months ago · 35 reviews

Always a delightful time at HDL! No food wasted at HDL.

"Not good "
2/6
Michelle G.9 months ago · 1 review

is very good hot pot is nice place to go

"Excellent"
6/6
Justin G.9 months ago · 1 review

Very very good food and easy to book, can go :)

"Excellent"
6/6
MA M.9 months ago · 1 review

Always nice service. Always nice food. Love the snacks there. Will come again.

"Excellent"
6/6
Ping L.9 months ago · 3 reviews

Easy booking and good food. A bit noisy because of multiple birthday tables. Still pleasant dining experience

"Excellent"
6/6
Zen L.9 months ago · 2 reviews

Very friendly and inviting as usual of HDL’s standard! Worth a visit!

"Excellent"
6/6
Trina C.9 months ago · 13 reviews

Excellent service, wonderful food as always. Really enjoyed the HDL experience ❤️

"Good"
4/6
Selena T.9 months ago · 3 reviews

Staff was patient and friendly. They will come to you once awhile to.see if we require help.

"Excellent"
6/6
Aimee C.9 months ago · 33 reviews

Haidilao always has such great service which sets them apart and makes me want to return. The wait staff constantly check on you, are eager to help out and will over deliver. We got extra snacks and dessert (last part without even asking!) we will keep coming back!

"Good"
4/6
Joel L.9 months ago · 42 reviews

Great service as usual but the other diners that come here are not the most dignified crowd and seem as if they’ve never dined out in their lives.

"Excellent"
6/6
EM L.9 months ago · 1 review

Fantastic services, fresh ingredients, nice soup base and good environment 👍

"Excellent"
6/6
TOH Q.9 months ago · 1 review

great service. good food. space abit constraint though. overall will return

"Good"
4/6
Jeremiah L.10 months ago · 2 reviews

a pretty good experience and service is top notch too.

"Excellent"
6/6
Tian C.10 months ago · 6 reviews

Good service as always and the food is very good

"Excellent"
6/6
Aaron S.10 months ago · 1 review

Very good. Excellent service. Fast transaction. My mum love it for her birthday

"Very good"
5/6
San San T.10 months ago · 6 reviews

Good service with lotsa performance. Well entertained and lunch was good value. But the buffet should apply for all HDL

"Very good"
5/6
kimi k.a year ago · 1 review

great service and no waiting time, also catered to my dietary needs.

"Excellent"
6/6
RK R.a year ago · 23 reviews

Amazing staff and amazing food and will always be there!

"Excellent"
6/6
Bryan H.a year ago · 14 reviews

very good bagus tasty will come again for sure happy

"Very good"
5/6
Haze T.a year ago · 3 reviews

Service not bad...kids has free kids meal and toys. Condiments are good

"Excellent"
6/6
Jason S.a year ago · 40 reviews

Good service from staffs! Great way to start the new year.

"Excellent"
6/6
Jason S.a year ago · 40 reviews

The ambiance was vibrant. The spacious and well-designed interiors contributed to a comfortable dining setting for both small and large groups.

"Good"
4/6
Alexander L.a year ago · 35 reviews

Food was delicious but service could be improved. Staff added prawn paste to the tomato soup base even though we specifically told him that it was for our vegetarian friend.

"Excellent"
6/6
Katherine K.a year ago · 1 review

Always love to come to this restaurant and staff is friendly too! 🤩

"Very good"
5/6
Aimee C.a year ago · 33 reviews

Haidilao is a great place for hot pot. The ingredients are fresh and the service is usually awesome. We had a slightly less friendly server this time though other servers made up for the first one. Otherwise we enjoy the great seasonings bar, food and service

"Excellent"
6/6
Hazel H.a year ago · 3 reviews

Always enjoy good food at hdl. Service here is soso.

"Excellent"
6/6
ML T.a year ago · 1 review

The Quandoo Apps was easy to use for reservation. Confirmation of reservation was instant.

"Very good"
5/6
Alexander L.a year ago · 35 reviews

Food and service was great. Staff were enthusiastic for the birthday celebration

"Excellent"
6/6
Jaspher C.a year ago · 2 reviews

this is the most friendliest restaurant with great dine services for a hotpot dining.

"Excellent"
6/6
Kian Chua C.a year ago · 8 reviews

Excellent service and very fresh food. Conducive environment and short wait time if made reservation

"Very good"
5/6
Jasmine T.a year ago · 1 review

Lady taotao who served us was great. Birthday gal super happy

"Very good"
5/6
Jason H.a year ago · 302 reviews

Hotpot but make it healthy! Found this place that offers an incredible vegetarian broth, loaded with fresh herbs and spices. The variety of veggies and tofu options is commendable. It's a delightful way to enjoy hotpot without compromising on health.

"Very good"
5/6
Jovin H.a year ago · 3 reviews

Overall been one of our favourite hotpot restaurant! Been going many times

"Excellent"
6/6
Kian Chua C.a year ago · 8 reviews

Excellent environment, clean and warm lighting. Very friendly staff and all the food are fresh and tastg

"Excellent"
6/6
Guo Jun N.a year ago · 16 reviews

Good service as usual. The kids loved it cause of the toys and snacks.

"Good"
4/6
JL K.a year ago · 18 reviews

Hai Di Lao can’t go wrong with food but this outlet personally not my fave

"Excellent"
6/6
Wong J.a year ago · 13 reviews

nice food, good service as usual. will definitely come again

"Excellent"
6/6
Wong J.a year ago · 13 reviews

good service. staff was friendly and accommodating. side dishes has many variety

"Excellent"
6/6
Jason S.a year ago · 40 reviews

The service was impeccable. The staff was attentive, friendly, and knowledgeable about the menu. The inviting atmosphere, exceptional service, and sensational flavors combined to create an unforgettable dining experience.

"Excellent"
6/6
Kay H.a year ago · 11 reviews

Good experience of a Chinese sharing hotpot experience as usual.

"Very good"
5/6
Yin W.a year ago · 8 reviews

Dish price has increased by 1 to 2 dollars generally.

"Excellent"
6/6
YANG Y.a year ago · 1 review

good food good service kid’s friendly a a a a a a a

"Very good"
5/6
kenneth a.a year ago · 1 review

1st time going to this restaurant location and all was good, food was serviced fast.

"Excellent"
6/6
Nicole A.a year ago · 30 reviews

Great as usual Minimal waiting time with very friendly service :)

"Good"
4/6
James C.a year ago · 19 reviews

Female wait staff showed superior skills at her job. Family was pleased

"Very good"
5/6
Irene T.a year ago · 7 reviews

No waiting time under reservation which was good . Not crowded and food as usual was served fast . Service level can be improved

"Excellent"
6/6
Winston W.a year ago · 5 reviews

Good experience and good food. The staff that attended to us provided good service.

"Very good"
5/6
CK C.a year ago · 12 reviews

Food was good as usual and there was no queue. Service was ok but can be improved.

"Good"
4/6
Irene T.a year ago · 7 reviews

Service level dropped . Not enough staffs . Not as efficient as before .